Why Join Us? Are you passionate about teamwork and developing top talent? Do you like to lead and drive innovation with your team in order to achieve great results? At Extra Space Storage we offer a great company culture without the retail hours! It is an exciting time to be at Extra Space. We have been featured on multiple "Best Places to Work" awards, including Forbes and Glassdoor. We’re an S&P 500 company that hasn’t stopped growing since our founding in 1977. Today we are leading the self-storage industry in more ways than one, but in order to maintain this lead, we need exceptionally motivated, capable, and driven people like you. Self-storage is our product, helping people is our passion. Come grow with us and find out why so many of our employees recommend us as a great place to work. “Our people are the lifeblood of Extra Space.” -Joe Margolis, CEO of Extra Space Storage. Culture Guide Qualifications 3 years of multi-unit operations experience in one or more of the following: retail, restaurant, hotel, leasing, rental, or other customer service operation with responsibility for operating 10 stores. An integrity-focused individual with excellent leadership, interpersonal, communication, and problem-solving skills. Bachelor’s degree preferred. Leadership Passion for hiring, developing, and retaining top talent to deliver legendary customer experiences. Solicits customer feedback and follows up on customer service issues. Partner effectively with team members and other leaders to achieve goals and successfully implement business initiatives. Serve as a resource to provide expertise on various operational and customer-related items. Grow a portfolio of successful stores by learning the market and developing and executing district-level strategies to achieve goals specific to each store’s unique strengths and opportunities. Essential Duties Management of rental rates, discounts, Customer Protection Plan, and other income sources. Watch controllable expenses to provide the highest R.O.I. for each store. Performs semi-annual audits and facility checklists, submits findings to division office, and ensures follow-up on any necessary action. Utilizes management information tools and analyzes financial reports / P&L; addresses trends and issues in district performance. Access external resources to support district-wide operations and to execute district and regional initiatives such as human resources, revenue management, procurement, finance, and marketing. If you are a current Extra Space employee, please apply through the "Find Internal Career Openings" in Workday. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Extra Space Storage is the second largest operator of self-storage facilities in the U.S. Since we were founded in 1977, we’ve taken the storage industry by storm. In 2015 alone we added 1.6 Billion dollars in new acquisitions to our already large property portfolio. The cornerstone of Extra Space Storage is successful partnerships with our stakeholders, partners, investors and customers. Our goals are driven by an impassioned, dedicated workforce that thrives in the innovation driven corporate environment. We are the best, at getting better! Our Team Makes Us EXTRAordinary Knowledge is power and experience is valuable. This is why we strive to attract the best candidates for every position at Extra Space Storage. Every position is valuable to our success from our executive management team, corporate employees, on-site managers and call center team. Offering a Career Path Paved with Innovation and Satisfaction Attracting the best candidates in any field requires a commitment to job satisfaction. At Extra Space Storage, job satisfaction is high, this is why we have one of the best retention rates in the business. We know that our success depends on our team loving their jobs! An Extra Space employee is number one valued and knows they are invaluable to the team, customer and company. Second they are passionate enjoying a challenging and rewarding career path armed with the tools they need to succeed. Add a fun work culture and spectacular offices makes Extra Space a pretty amazing place to work.