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Store Manager
Express
Express Sunbury, OH
Apply
$53k-82k (estimate)
Full Time 5 Days Ago
Save

Express is Hiring a Store Manager Near Sunbury, OH

Overview:

About Express, Inc.

Express, Inc. is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.

The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. Express, Inc. is traded on the NYSE under the symbol EXPR. For more information about our Company, please visit www.express.com/investor and for more information about our brands, please visit www.express.com, www.bonobos.com or www.upwest.com.

Store Name:
Columbus Outlets
Responsibilities:

Express is seeking a Store Manager

The Store Manager position is twofold: To drive and guide all aspects of the customer experience and store operations; and to identify, develop and lead talent and teaching for the store team. The position is responsible for ensuring consistently high-quality customer experiences by applying a hospitality mindset and delivering on the Express brand purpose: We Create Confidence. We Inspire Self-Expression. Success as a Store Manager will be based on a combination of quality of talent and customer experience as well as productivity and performance against key metrics.

Key Responsibilities

Talent Attract, develop and retain top talent

  • Support an environment which encourages an exceptionally high level of store morale
  • Focus all store associates on creating an environment built on teamwork and a one team mentality
  • Coach, teach, recognize, and manage all aspects of performance and development for all store associates to encourage professional growth, retain and build a bench of talent
  • Build a succession plan for all roles
  • Identify and nurture the growth of high performing store associates
  • Develop and maximize the success of store associates to achieve sales potential and customer experience
  • Attract, recruit and hire all store associates

Customer and Associate Experience Build a store environment that consistently delivers exceptional customer experiences

  • Lead, model, teach, and coach for consistent focus on customer engagement according to our Customer Experience Philosophy
  • Create a culture of proactive customer engagement
  • Display expert knowledge of product, company policies, promotions, loyalty programs and lead the education of the team on all areas of the customer and associate experience
  • Provide leadership with product launches, window changes, visual presentation standards, signage placement, etc.
  • Resolve customer complaints to a positive outcome by determining source of issues and taking initiative to identify and resolve
  • Drive loyalty and credit card acquisition through an engaged store team
  • Create positive in-store experience through visual standards

Execution - Analyze the business and execute/communicate clear action plans that optimize results.

  • Manage all aspects of daily store operations
  • Ensure all store associates have clarity on goals and action plans
  • Create clear action plans that optimize results
  • Direct workload and ensure execution of plans and strategies across the store
  • Ensure the adherence to Company Policies and the safety of store associates and Customers
  • Direct merchandise flow, such as shipment, replenishment, and omni-channel operations, throughout the store
  • Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives
  • Ensure an effective schedule with the right associate in the right place at the right time
  • Manage controllable expenses and ensure loss prevention and safety standards in place

Essential Qualifications

  • Three to five years previous store management experience including responsibility for annual sales volume of $3 million plus
  • Proven ability to increase sales and store profitability
  • Proven ability to network, recruit, interview, train, develop and promote associates
  • Ability to travel periodically, as needed for meetings
  • Ability to move medium to large items weighing up to 50 pounds

Preferred Qualifications (skills and abilities)

  • Previous retail experience preferred
  • Ability to effectively communicate with customers, peers and supervisors
  • Demonstrated sales accountability
  • Collaborative, respectful team member
  • Ability to multitask and handle multiple customers and/or processes at once

Benefits and Compensation

Express, Inc. offers a range of benefits to help protect full-time associates health and long-term financial security including:

  • Medical, pharmacy, dental and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

Part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match. Additionally, part-time associates are eligible to receive a merchandise discount, and to choose voluntary benefits through YouDecide. Full-time associates may be eligible to participate in our incentive plan.

Closing:

If you would like to know more about the California Consumer Privacy Act click here.

An equal opportunity employer, Express, Inc. does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. Express, Inc. only hires individuals authorized for employment in the United States. Express, Inc. is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail toAssociateRelations@Express.com and let us know the nature of your request and your contact information.

Notification to Agencies : Please note that Express, Inc. does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Express, Inc. will not consider or approve payment to any third-parties for hires made.

Job Summary

JOB TYPE

Full Time

SALARY

$53k-82k (estimate)

POST DATE

03/24/2024

EXPIRATION DATE

04/10/2024

WEBSITE

expressincometax.com

HEADQUARTERS

MACON, GA

SIZE

50 - 100

FOUNDED

1999

TYPE

Private

CEO

TERRI FAVORS

REVENUE

$10M - $50M

INDUSTRY

Business Services

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If you are interested in becoming a Store Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Store Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Store Manager job description and responsibilities

A grocery store manager minimally needs to have a high school diploma, although some grocery chains may require a college degree.

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A store manager manages and oversees their team members, ensuring the completion of tasks to a specific standard.

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A store manager may communicate with a wide range of customers and team members daily.

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A store manager takes responsibility for managing the day-to-day operations and employees at a retail store.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Store Manager jobs

Ability to connect with the customer.

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Don’t fall for advertising gimmicks.

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Job adverts call for good English skills.

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Maintain the sales environment of the store.

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Maintaining records related to the staff’s salary and leaves.

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Step 3: View the best colleges and universities for Store Manager.

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