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Sales Associate

Express Gurnee, IL
$70k-94k (estimate)
Other | Consumer Services 4 Months Ago


This is a unique and exciting time to join Express. Since launching our EXPRESSway Forward strategy in 2020, we have been steadily advancing a transformation from being known as a store in the mall to a brand with a purpose, powered by a styling community. We believe that clothes can serve a higher purpose to make people look the way they want to look and feel the way they want to feel, and our Express brand purpose – We Create Confidence & Inspire Self-Expression – speaks to the role our brand can play in their lives.


Today, we are reimagining our retail and outlet stores with a spirit of hospitality so everyone who walks through our doors has a positive experience and leaves wanting to be a part of Generation Express. We call our stores ‘Style Studios’ and our sales associate teams ‘Style Squads’ – and they are the most important part of our transformation. Our culture is defined by three values – Express Yourself, Express Together, Express Success – and we invite you to join us and help build, activate and amplify the Express styling community.


For more information about Express, Inc. please visit www.express.com.


Location: __________



The Sales Associate is responsible for providing a great in-store shopping experience for customers. The Sales Associate assists with additional tasks including, but not limited to, stocking, cleaning, and folding merchandise.


Flawless Execution

  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
  • Follow company policies and procedures to ensure the safety of all our associates and customers.
  • Assist with product launch changes according to company SOP.


Provide a Great Customer Experience

  • Deliver on all aspects of the customer experience model.
  • Process transactions quickly and accurately reducing the customers wait time.
  • Positively resolve customer service-related issues as they arise and determine resolution or escalate further – communicate all issues and resolutions to Store Management.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.


Other essential functions may occur as directed by your supervisor.



Essential Qualifications

  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends and non-business hours
  • Meets physical requirements


Preferred Qualifications (skills and abilities)

  • Previous retail experience preferred
  • Customer service skills and ability to interact with customers
  • Strong verbal and written communication skills specifically with customers, sales leadership team and associates
  • Demonstrated collaborative skills and ability to work well within a team



As an equal opportunity employer, Express does not discriminate in hiring or terms and conditions of employment on the basis of any federal, state, or locally protected class. Express only hires individuals authorized for employment in the United States.Notification to Agencies:  Please note that Express does not accept unsolicited resumes or calls from third-party recruiters or employment agencies.In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition,Express will not consider or approve payment to any third-parties for hires made.







50 - 100








$10M - $50M


Consumer Services

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About Express Inc

Express Income Tax is a provider of internal revenue service electronic filing services.

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If you are interested in becoming a Sales Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Sales Associate for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Sales Associate job description and responsibilities

Organized customer database and detailed customer purchase history to streamline sales process for each specific customer.

01/24/2022: Stamford, CT

They observe the process and other details related to sales.

11/28/2021: Racine, WI

Sales associates are responsible for selling products or services while providing excellent customer service.

12/12/2021: Bradenton, FL

Sales associates greet customers on arrival then assist the customer with any questions they have about the purchase they want to make.

02/18/2022: Santa Rosa, CA

A sales associate can be employed full-time, part-time or on a seasonal basis.

02/03/2022: Olympia, WA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Sales Associate jobs

Most job descriptions for a role as a sales associate look for the following traits and experience.

01/02/2022: Wichita, KS

For those who don’t have much sales experience, a retail position can be the perfect start.

01/06/2022: Tucson, AZ

A sales associate’s time can be challenging to manage at times, but a good sales associate will find a system that works for them.

01/31/2022: Mcallen, TX

Sales associate positions require highly focused professional summaries that demonstrate sales experience and results.

02/01/2022: Johnstown, PA

Understand first and learn maths second.

12/18/2021: Birmingham, AL

Step 3: View the best colleges and universities for Sales Associate.

Butler University
Carroll College
Cooper Union
High Point University
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Providence College
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