Overview
About EXPR
EXPR is a multi-brand fashion retailer whose portfolio includes Express, Bonobos and UpWest. The Company operates an omnichannel platform as well as physical and online stores. Grounded in a belief that style, quality and value should all be found in one place, Express is a brand with a purpose - We Create Confidence. We Inspire Self-Expression. - powered by a styling community. Bonobos is a menswear brand known for exceptional fit and an innovative retail model. UpWest is an apparel, accessories and home goods brand with a purpose to Provide Comfort for People & Planet.
The Company has over 530 Express retail and Express Factory Outlet stores in the United States and Puerto Rico, the Express.com online store and the Express mobile app; over 60 Bonobos Guideshop locations and the Bonobos.com online store; and 13 UpWest retail stores and the UpWest.com online store. EXPR is traded on the NYSE under the symbol EXPR. For more information about our Company, please vis it www.express.com/investor and for more information about our brands, please visit www.express.com , www.bonobos.com or www.upwest.com .
Responsibilities
Location: Menlo Park Mall
The Associate Stylist creates memorable experiences for customers by applying and embodying a hospitality mindset and delivering a personalized approach to styling that helps to fulfill the Express brand purpose: We Create Confidence. We Inspire Self-Expression.
This position is responsible for contributing to the total Style Squad's success. Because the presentation of our product is a key contributor to its appeal, Associate Stylists will also assist with stocking, cleaning and folding. Additionally, our Associate Stylists are brand ambassadors for the Express experience and promote to potential squad members an inclusive squad mentality built on teamwork and shared objectives.
Key Responsibilities

• Exemplify a hospitality mindset and deliver on all aspects of the Express Customer Experience Philosophy to create outstanding experiences for customers
• Support Style Squad interconnectedness and approach customer engagement with the thought that it is a 'team sport' by actively engaging with colleagues to deliver the very best customer experience
• Encourage style squad members to gather and share new styling ideas
• Approach styling thoughtfully, representing both the Express Design & Merchandising philosophy and each customer's unique wardrobe needs
• Maintain a clean and organized sales floor, checkout, fitting room, and stockroom
• Assist with product launch changes according to standard operating procedures
• Provide check-out support to customers as needed

Essential Qualifications

• High school or equivalent education
• Entry level position
• Willing and able to meet defined availability criteria including nights, weekends and non-business hours
• Proficient in use of retail technology such as iPads and registers

Preferred Qualifications (skills and abilities)

• Previous retail or hospitality experience preferred
• Hospitality mindset with a genuine desire to create positive and memorable customer experiences
• Excellent customer service skills and natural ability to interact comfortably with people
• Desire to help the total Squad succeed
• Strong verbal and written communication skills with an ability to adjust message delivery and tone to suit the audience

Closing
An equal opportunity employer, EXPR does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. EXPR only hires individuals authorized for employment in the United States. EXPR is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation because of a disability to search and apply for a listed job position, please call 1-800-964-9793 and say 'Associate Relations' or send an e-mail to AssociateRelations@Express.com and let us know the nature of your request and your contact information.
Notification to Agencies : Please note that EXPR does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, EXPR will not consider or approve payment to any third-parties for hires made.