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Automotive Service Manager
Express Oil Change & Tire Engineers
$87k-121k (estimate)
Full Time | Retail 2 Months Ago
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Express Oil Change & Tire Engineers is Hiring an Automotive Service Manager Near Cullman, AL

Company Description

Express Oil Change & Tire Engineers is one of the leading automotive service providers in the nation with over 300 locations across 19 states. We employ experienced, certified technicians trained to provide premium total-car care, and we use state-of-the-art equipment and premium parts to ensure the quality of our work. In addition to the oil change, our teams are capable of providing specialty services, tire services, as well as a variety of mechanical services, while continuing to place an emphasis on customer experience and being your one-stop automotive service provider. Express Oil Change & Tire Engineers continues to grow while maintaining our vision to continuously be the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth.

Job Description

The Automotive Service Manager, reporting to the Store Manager, will be responsible for setting the highest standards of excellence and personifying our core values to support operations in the service department of your store. This will involve creating a highly-motivated team environment, and working closely with the Service Team to improve their performance through hands-on presence in the store by efficiently developing and coaching team members, and executing store processes & procedures.

Primary Responsibilities include (but are not limited to):

  • Specific duties for this customer service role include, but are not limited to:
  • Providing support in the store recruiting process by assisting the Store Manager on final employment decisions
  • Supervising technicians and service personnel, planning and scheduling their duties, assigning work, and following up on completion of assignments
  • Coaching service department teammates on all operational issues of working the process within the ISI systems and service standards
  • Working directly with customers in areas of sales, service, customer opportunities, adjustments, etc.
  • Evaluating performance and productivity of all service department personnel
  • Managing parts inventory and outside purchases, ensuring it complies with parts and Tire Purchase Program as well as updating and restocking all in-house parts when needed
  • Ensuring store safety, including the use of and maintenance of safety equipment
  • Ensuring equipment/hardware layout and positioning within the service department
  • Supervising shop area, equipment and teammates for compliance with company safety procedure
  • Coaching personnel on enforcing wheel torqueing process
  • Ensures that proper inspections are being conducted

Qualifications

We are looking for:

  • Outstanding leadership and store management skills
  • Ability to work in a fast-paced work environment
  • Highly organized and detail-oriented, with the ability to mentor others in a manner that ensures efficiency
  • Excellent verbal and written communication
  • Ability to develop professional relationships with customers and team members
  • Minimum of 2 years’ experience in a Service Manager role
  • Proven track record of exceeding business objectives
  • Ability to work efficiently both individually and as part of a team
  • Solid knowledge of basic OSHA laws and MSDS Compliance

Additional Information

All of your information will be kept confidential according to EEO guidelines.

Physical Requirements:

  • Prolonged periods of standing, stooping, and bending
  • At time, exerting 50 - 100 lbs of force occasionally and/or 10 - 25 lbs of force frequently and/or greater than 10 lbs of force constantly to move objects
  • Requires working at a production rate pace entailing the constant pushing and/or pulling of materials

By completing this application, you are agreeing that you are able to meet the physical requirements listed for this role. 

Work Opportunity Tax Credits – Express Oil

Express Oil participates in the Work Opportunity Tax Credit (WOTC) program, which ADP administers on behalf of the company. Please follow the steps listed below to screen for the WOTC program. We appreciate your cooperation.

 Applicant Instructions

  • Open https://tcs.adp.com/mavistac 
  • Please answer each question to complete the voluntary screening
  • Eligible applicants will be asked to Electronically Sign and click Submit to complete the screening
  • Ineligible applicants will be asked to click Submit to finish the screening; You will not be asked to electronically sign

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$87k-121k (estimate)

POST DATE

01/27/2023

EXPIRATION DATE

04/15/2024

WEBSITE

expressoil.com

HEADQUARTERS

COLUMBUS, GA

SIZE

500 - 1,000

FOUNDED

1979

CEO

CARL DAVID EPPERLY

REVENUE

$50M - $200M

INDUSTRY

Retail

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About Express Oil Change & Tire Engineers

At Express Oil Change & Tire Engineers, customer service and quality care are our top priorities. We employ experienced, ASE-certified technicians trained to provide total-car care using premium parts and state-of-the-art equipment to ensure the quality of our work. Since 1979, our signature 10 minute oil change and full-service mechanical to include tires, brakes, alignments, and more in a single location, has created a truly rare one-stop shop for automotive repair and maintenance. Every action and decision is guided by our Mission, Core Values, and Vision. Mission: To give each customer th...e assurance that their car is well maintained by providing the highest quality automotive products and services delivered quickly and conveniently in a superior environment by a friendly, professional staff emphasizing integrity in every action. Core Values: Integrity, Pride of Workmanship, Quality, Teamwork, Enthusiasm, Friendliness, Continuous Improvement Vision: We are the pre-eminent automotive maintenance provider, leading our industry through excellence, innovation, and growth. More
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The job skills required for Automotive Service Manager include Customer Service, Leadership, Scheduling, Coaching, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be an Automotive Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Automotive Service Manager. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming an Automotive Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Automotive Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Automotive Service Manager job description and responsibilities

Automotive service manager may appoint a mechanic to be a front line supervisor.

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An automotive service manager coordinates activities of auto personnel, conducts research and testing procedures on effective auto equipment maintenance, and ensures the customer’s vehicle complies with environmental laws and government regulations.

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Aspiring Automotive Service Managers should learn more about the mechanics of automobiles by taking autobody classes.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Automotive Service Manager jobs

The automotive service manager should be a person that can concentrate on a number of different things simultaneously.

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an automotive service manager juggles two roles at once.

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Exceptional knowledge of resolving automotive problems.

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Step 3: View the best colleges and universities for Automotive Service Manager.

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