Overview

Trissential is a trusted partner for end-to-end quality services and management consulting for digital transformation. As a part of our parent company, Expleo, we are a global organization partnering with major corporations and leading non-profits in over 30 countries. Guided by our mission and values, Trissential puts people at the heart of our organization.

Come join an experience! Add your talent to a team of forward-thinking game changers that make an impact by driving innovative solutions.

Trissential is currently seeking a Quality Analyst to join our dynamic team in Milwaukee, WI (Remote).

Responsibilities

• Responsible for participating in and driving all efforts related to the testing of features and functionality within software releases, including but not limited to: requirements decomposition, test planning and execution, and defect management; ensuring that proper testing procedures and processes are followed across assigned projects
• Creating and executing test plans for given sprint
• Identify areas of gaps for test automation
• Provides automation coaching, and training.
• Ensure that the final product satisfies the product requirements and meet end-user expectations
• Spot areas for improvement to enhance the product's efficiency and communicate them with the team

Essential Functions:

• Evaluate and test new or modified software features and products prior to release
• Prepare and design test plans and cases (of moderate and high complexity, covering multiple business functions and/or platforms) based on customer and software requirements and technical understanding of product architecture.
• Ensure traceability of test cases to requirements.
• Develop and execute test cases for both new and existing feature regression tests.
• Execute manual and automated test cases according to documented test plans.
• Verify accuracy of test results and document results.
• Document defects in defect tracking system.
• Perform re-tests to verify resolution of defects.
• Reproduce, investigate, and debug software issues.
• Develop and maintain project test deliverables in adherence to defined methodology.
• Communicate updates to project team, project leads, supervisors and managers.
• Manage testing tasks for assigned projects and lead/mentor testers on assigned projects.
• Conduct/coordinate peer review of test artifacts.
• Perform and participate in informal reviews and reviews of requirements, specifications, and other project artifacts, as requested.
• Manage customer expectations regarding services and define work product and schedules with project managers and/or customers.
• Leverage existing knowledge of business application architecture in project work.
• Participate in and contribute to the definition of testing strategy, scope and approach for large complex projects that span multiple applications and/or platforms, including applications inside and outside of department’s system testing responsibility.
• Create and maintain test cases of high complexity.
• Participate in design reviews and other phases of development lifecycle to gather information necessary to create clear, concise, and reusable test cases.
• Provide work estimates, in terms of time, resources, and volume.
• Lead discussions and initiatives in process improvement for the group; manage test activities, involving multiple team members, for projects of high complexity; facilitate testing meetings.
• Mentor and train teammates; provide informal and formal training sessions to staff.
• Monitor and enforce policy, procedures, and standards within the testing organization.
• Drive the evaluation of quality, based on departmental standards.
• Lead the defect management process, including defect coordination, resolution, statistical reporting, and verification of defect resolution.
• Create and foster a team environment and effectively engage team members in assigned projects.
• Provide sign-off to acceptance of a project's business requirements.
• Maintain communication with management regarding development within areas of assigned responsibilities and perform special projects as required or requested

Qualifications

Essential:

• Bachelor Degree in Computer Science, Information Systems, Business Administration with 4 years of testing experience OR 6 years of testing experience.
• Clear and concise verbal, written and interpersonal skills including the ability to work in teams.
• Analytical and problem-solving skills coupled with initiative and accountability.
• Knowledge of testing methodologies and the Software Development Life Cycle.
• Experience with automated testing tools.
• Experience with requirements review and manual test verification and results/metrics/KPI reporting or reporting software.
• Ability to prioritize, organize, and accomplish multiple tasks, both as part of a team and independently.
• Ability to manage time while working on multiple projects

Skills

• Works independently or well within a team
• Wants to continuously grow knowledge base and skill set
• Collaborative, consultative mindset
• Works well in a fast paced environment
• Strong technical background
• Deep knowledge and curiosity about technology and systems
• Agile mindset

Experience

• 5 - 12 years experience