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Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.
Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group
Experian is the world’s leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college to growing a business by connecting with new customers — we empower consumers and our clients to manage their data with confidence. We help individuals to take financial control and access financial services, businesses to make smarter decisions and thrive, lenders to lend more responsibly, and organizations to prevent identity fraud and crime.
We have 17,800 people operating across 44 countries, and every day we’re investing in new technologies, talented people and innovation to help all our clients maximize every opportunity. We are listed on the London Stock Exchange (EXPN) and are a constituent of the FTSE 100 Index.
Learn more at www.experianplc.com or visit our global content hub at our global news blog for the latest news and insights from the Group
The ideal candidate will provide efficient IT support remotely and on-site, to our global client base, with a specific focus on supporting and maintaining the Alteryx system and associated use cases.
Key responsibilities within the role:
Delivering remote support (working from home) and escalating IT issues when necessary
Utilise investigative lines of questioning to perform effective and informative fault finding and troubleshooting activities
Investigating remote monitoring alerts to provide proactive responses
Diagnosing and resolving hardware and software related technical issues
Diagnosing and resolving performance related technical issues
Installation of software to desktops and laptops
Become involved with the implementation of the system, shadowing the installation team and become familiar with the configuration and set-up of the system
Be familiar with the development life cycle, taking new use cases through development, testing and into a production release
A good understanding of Alteryx Designer and Alteryx Server software and architecture, ETL tools including Informatica and Oracle Data Integrator
You should be friendly and approachable with effective communication skills
Have a genuine concern for quality, striving to do an excellent job, as an individual and team member
A passion for IT with support experience
A practical mindset and perseverance due to the nature of the role
Be proactive
Experian Careers - Creating a better tomorrow together
Find out what its like to work for Experian by clicking here
Full Time
Business Services
$55k-68k (estimate)
03/20/2023
07/18/2023
experianplc.com
AUSTIN, TX
50 - 100
1980
T J HARAIS
$5M - $10M
Business Services
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During lifes big moments from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others cant. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent iden...tity fraud and crime. For more than 125 years, weve helped consumers and clients prosper, and economies and communities flourish and were not done. Our 16,000 people in 37 countries believe the possibilities for you, and our world, are growing. Were investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian. Read more at https://www.experianplc.com/careers/ Please note only shortlisted candidates will be contacted Our diverse workforce is part of the reason for our success. We want everyone to succeed, irrespective of their gender, ethnicity, sexuality, physical ability or age.
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The job skills required for IT Support (Alteryx) include Troubleshooting, IT Support, Installation, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Support (Alteryx). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Support (Alteryx). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Support (Alteryx) positions, which can be used as a reference in future career path planning. As an IT Support (Alteryx), it can be promoted into senior positions as a Help Desk Support Specialist II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Support (Alteryx). You can explore the career advancement for an IT Support (Alteryx) below and select your interested title to get hiring information.