Expa is searching for an Operations Associate to support our growing Founder Experience team.

In this role, you will report to and work very closely with our Principal of Founder Experience, helping design and execute programs to serve our founder, investor, and operator communities. What does that mean, you ask?

First and foremost, it means building an engaged community across our 70 active portfolio companies. This is where we expect you to spend the bulk of your time. You’ll partner with our Principal of Founder Experience to execute initiatives to engage our founders and leadership teams through networking and educational events and programs, including but not limited to quarterly dinners, educational workshops, and a founder cohort program. You will be given the opportunity to onboard all new investments and meet inspiring new entrepreneurs, enabling you to foster connections where relevant.

In addition to helping our portfolio companies grow efficiently, you’ll work with our investment team and the rest of the Founder Experience team to help strengthen our investor and operator communities. We have ideas here but are excited to hear your own and execute events and processes to help us achieve key Expa objectives.

As a small but mighty team, there will be many ad hoc projects for you to get involved in and many opportunities for growth should you develop interest in specific areas of the job.

This is a full-time position. The right candidate for this role is analytical, action-oriented, self-motivated, and excited to manage large-scale projects for key stakeholders. 

We strongly prefer candidates based in New York City, the San Francisco Bay Area, or Los Angeles.

This position is ideal for someone who has less than 5 years of work experience in a startup environment.

Expa is a tight-knit, cross-functional team that avoids politics, moves quickly, and supports one another. We are growing our team of individuals who share an ethos of empathy, service, and curiosity. Someone’s dad always said, “If you love your job, you’ll never work a day in your life!” And we honestly think that this is one of those jobs, where it won’t feel like you’re working. (But just to set expectations from the outset – you will, in actuality, be working...)

Responsibilities: 

• Help set and execute community and events strategy for Expa. Primary community focus will be on existing and prospective founders, followed by senior operators/experts/advisors and investors
• Organize quarterly dinners with founders and investors in SF, NYC, LA, and London
• Build and maintain relationships with leaders of our portfolio companies
• Generate discussion around relevant topics, participate in developing networking events and tactical workshops, and make thoughtful connections to help our portfolio leaders solve critical pain points
• Manage onboarding of new community members, including gifting, entry surveys, and kickoff calls
• Build peer groups between functional leaders within the portfolio to enable collaboration and knowledge sharing
• Track and report on portfolio health and strategic value added to internal stakeholders

Requirements:

• 3-5 years in an Operations, Chief of Staff, or Product Management position, preferably at a high growth tech startup
• Ability to collaborate with stakeholders at Expa; teamwork is essential to this role
• Self-starter, comfortable with ambiguity and motivated to experiment with new strategies to build community while meeting deadlines and delivering at a high caliber
• Excellent project management skills with strong attention to detail
• High EQ; able to build trust with the community 
• Strong communication and interpersonal skills

Your benefits will include:

• Comprehensive healthcare benefits including medical, dental, and vision
• PTO and family leave
• Retirement plan

About Expa:

Expa is a startup studio and venture capital firm that is dedicated to being the best place for entrepreneurs to create and build companies. Expa was founded in 2013 by Uber co-founder Garrett Camp to help bring great ideas to life. We’re builders, founders, and operators ourselves, so we know the struggles that come with starting a new company and what it takes to succeed. We support entrepreneurs with more than just funding — we offer a valuable network, office space, and our advice and expertise.

With team members located in LA, SF, NYC, London, and Vancouver, Expa's global portfolio of over 70 companies includes Convoy, Current, and Sleeper and has $350M of capital under management.