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6 Patient Service Representative Jobs in Amherst, NY

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EXCELSIOR ORTHOPAEDICS GROUP
Amherst, NY | Other
$39k-53k (estimate)
3 Months Ago
Primary Care of Western New York
Amherst, NY | Full Time
$43k-58k (estimate)
1 Week Ago
EXCELSIOR ORTHOPAEDICS GROUP
Amherst, NY | Other
$36k-44k (estimate)
0 Months Ago
Dent Neurologic Group LLP
Amherst, NY | Full Time
$66k-86k (estimate)
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Charter Communications
Amherst, NY | Full Time
$32k-41k (estimate)
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Spectrum
Spectrum
Amherst, NY | Full Time
$33k-41k (estimate)
1 Month Ago
Patient Service Representative
$39k-53k (estimate)
Other | Ambulatory Healthcare Services 3 Months Ago
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EXCELSIOR ORTHOPAEDICS GROUP is Hiring a Patient Service Representative Near Amherst, NY

Job Details

Job Location: Excelsior Orthopaedics Amherst NY - Amherst, NY
Position Type: Full Time
Education Level: High School
Salary Range: $16.50 - $29.70 Hourly
Travel Percentage: None
Job Shift: Day

Patient Service Representative

Job Summary

The Patient Service Representative (PSR) is the first point of contact for our patients entering the building. Our PSRs are responsible for ensuring our patient experience is truly one-of-a-kind; offering incredible customer service at all time. You will perform a wide variety of duties related to the reception and registration of patients. The position may require some evenings and Saturdays.

Duties and Responsibilities

  • Verify appointment and insurance information; enter registration information into Medent.
  • Perform registration procedures for new and follow-up patients, obtaining all necessary demographic, insurance, and payment information; may explain insurance eligibility criteria and explain coverages to patient.
  • Collect copays, balancing cash drawer, and logging weekly/monthly totals.
  • Collect past due monies due to Excelsior.
  • Verify insurance three days out from HealtheNet. Ensure insurance verification quota met daily.
  • Remain flexible in work assignments as patient numbers vary and doctors schedules change often.
  • Act as a liaison between the patient and the billing department regarding billing issues for patients.
  • Pull registrations through the patient portal.
  • Apply knowledge of medical terminology, specifically orthopedic terminology.
  • Proficiency in EMR and practice management computer programs.
  • Perform other duties as assigned.

Qualifications


Requirements and Qualifications

  • Associates degree preferred; HS diploma or GED required.
  • 2 years medical office experience; patient registration experience desired.
  • EMR experience required; MEDENT preferred.

Physical Demands

  • Position requires manual and finger dexterity and hand-eye coordination.
  • Involves standing, sitting, and walking.
  • Team member will occasionally be asked to lift and carry items weighing up to 20 pounds; normal visual acuity and hearing are required.

Job Summary

JOB TYPE

Other

INDUSTRY

Ambulatory Healthcare Services

SALARY

$39k-53k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

05/28/2024

WEBSITE

excelsiorortho.com

HEADQUARTERS

AMHERST, NY

SIZE

50 - 100

FOUNDED

2002

CEO

STEPHEN RYCYNA

REVENUE

$5M - $10M

INDUSTRY

Ambulatory Healthcare Services

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The job skills required for Patient Service Representative include Customer Service, Billing, Patient Registration, Appointment Scheduling, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Service Representative. Select any job title you are interested in and start to search job requirements.

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If you are interested in becoming a Patient Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Patient Service Representative job description and responsibilities

Patient service representatives are sometimes known as patient advocates, patient access specialists or service coordinators.

01/31/2022: Chico, CA

May schedule appointments for a multi-specialty group, and have a working knowledge of providers, understanding systems, processes, and services rendered.

01/20/2022: Akron, OH

Maintains an efficient patient flow through the registration process and provides excellent customer service to patients/families.

02/08/2022: Florence, SC

Patient Service Representatives provide excellent customer service and assist patients by completing general office and registration tasks before and after patient visits.

02/17/2022: Terre Haute, IN

A Patient Service Representative needs to have strong organizational skills along with the ability to think on their feet when faced with new situations that arise throughout each day within a professional medical environment.

02/17/2022: Saginaw, MI

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Patient Service Representative jobs

Open the Patient Service Representative Cover Letter Template.

01/18/2022: Amarillo, TX

Patient confidentiality must remain a primary concern.

01/31/2022: Sioux City, IA

Know how to feel, express and receive gratitude.

02/15/2022: Akron, OH

Ability to establish and maintain and productive working relationships with Faculty, Staff, Administration and patients from various social, cultural and economic backgrounds.

01/02/2022: Norfolk, VA

Deeply familiar with managing patient flow and ensuring that all empty appointment slots are filled according to the facility’s protocol.

01/09/2022: Lafayette, LA

Step 3: View the best colleges and universities for Patient Service Representative.

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