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Scheduling Coordinator
Full Time 7 Months Ago
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Evolve Treatment Centers is Hiring a Scheduling Coordinator Near Los Angeles, CA

Description

Essential Functions:

  • Effectively utilize the company’s time and attendance software, OnShift
  • Maintain and update each RTC program’s master staff schedule and weekly staff schedule in OnShift
  • Verify and confirm each employees’ availability and schedule on a weekly basis
  • Send out schedule change reminders, as needed
  • Seek coverage for open shifts, as needed
  • Ensure the company’s Time-Off Policy is effectively being adhered to and coordinate PTO coverage for employees who request vacation time
  • Communicate unapproved and excessive absences to Program Director, as needed
  • Manage shift call-outs and seek immediate coverage, as needed
  • Answer employees’ phone calls and text messages regarding call-outs and schedule needs in a timely manner
  • Distribute weekly staff schedule to each RTC program by end of business day each Friday
  • Collaborate with Program Director and Milieu Trainer regarding training and shadowing schedules for all new hires
  • Schedule new employees’ training and shadowing upon hire as well as ongoing training, per Evolve internal training guidelines and licensing and accreditation standards
  • Ensure new employees have completed online trainings in Paylocity prior to beginning to work shifts
  • Maintain and update employee training records
  • Meet with Program Directors in the region once weekly to discuss employee schedule and availability changes and training plans for new employees
  • Meet with Regional Director once weekly to discuss overall schedule coordination processes across programs and identify trends (i.e., attendance issues)
  • Attend Treatment Team Meeting at each program at one of our locations once monthly
  • Verify employee time cards and correct time punch errors, as needed
  • Responsible for administrative oversight of OnShift incentive program
  • Build and maintain positive interpersonal relationships with Counselors
  • Perform other administrative tasks, as needed

Note: This position is remote but will need to come into one of our locations in Los Angeles once a month.

Requirements

  • High school diploma or GED
  • Associate’s or bachelor’s degree preferred
  • A minimum of one years’ experience in a similar role
  • Experience with taking high-volume calls
  • Ability and willingness to be on-call
  • Advanced knowledge of confirming and scheduling appointments, as well as recordkeeping practices
  • Advanced proficiency in Microsoft Word, Excel, and Outlook
  • Excellent customer service skills
  • Excellent organization, interpersonal, and communication skills

Job Summary

JOB TYPE

Full Time

POST DATE

08/28/2022

EXPIRATION DATE

10/25/2022

WEBSITE

evolvetreatment.com

HEADQUARTERS

TARZANA, CA

SIZE

25 - 50

FOUNDED

2014

REVENUE

$10M - $50M

INDUSTRY

Ambulatory Healthcare Services

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About Evolve Treatment Centers

Evolve Treatments Centers provides innovative and cutting edge treatment tailored specifically for teens struggling with addiction and mental health issues. We understand that teens require care and professional treatment that addresses their unique physical, mental, emotional, and spiritual development levels. We recognize that every adolescent is a wellspring of potential. By maximizing this potential, we empower our clients to harness their passion, set healthy goals, and create a personal vision of happiness.

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The following is the career advancement route for Scheduling Coordinator positions, which can be used as a reference in future career path planning. As a Scheduling Coordinator, it can be promoted into senior positions as a Capacity Planner that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Scheduling Coordinator. You can explore the career advancement for a Scheduling Coordinator below and select your interested title to get hiring information.

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