EveryMundo, A PROS Company (www.everymundo.com) is a global leader in airline performance marketing technology, currently extending to cater other industries including hospitality and events. We help our customers drive direct-channel growth with high-performance solutions. Our products increase traffic, improve conversion rate, enhance user experience, and drive brand engagement on and off the client’s website.

EveryMundo is proud to be part of PROS Holdings Inc, a leading SaaS platform provider that enables direct, personalized customer engagement to create superior brand experiences and foster brand loyalty. Our cultural fit with PROS is what makes our combination so unique and compelling and why we will further transform the brand experiences all businesses deliver.

We are seeking to add a Customer Success Manager (Digital Marketing) to our team based in Miami, Florida, 

Job Duties

• Oversee all customer-related projects including Product Performance Engagement and Digital Media Channels, including SEO, SEM, Display, Email, Social, Affiliates.
• Build and maintain relationships with customers to maximize long-term revenue opportunities and oversee communications with customers.
• Analyze and prepare business and product performance reviews to demonstrate the value of company products to customers.
• Review the quality of deliverables to customers and performance metrics of the company’s products.
• Work with other company employees to provide digital marketing recommendations, develop customer roadmap plans, synthesize market-related data, and define the business approach to customer success.
• Coordinate and define sales and business growth strategies with the Sales department.

Job Requirements

• Bachelor’s Degree in Marketing, Business, Economics or closely related field or foreign equivalent;
• 2 years of experience in the same or any similar role involving digital marketing; Experience must include 2 years of experience in: Implementation of SaaS (software as a service); using digital marketing strategies and tools such as SEM, SEO, Display, Email and Social;
• Using performance marketing reporting tools including Google Analytics and Google Ads; and using Microsoft platforms including Excel, Power Point and Word.
• Will travel 60% of time to client sites, both domestically and internationally. Telecommuting permitted. Background check required. 

Work Location

25 SE 2nd Ave, Suite 900, Miami, FL 33131

Any interested applicants should report or send his or her resume to: Ismaray Borrego, Ref:
CSM, 25 SE 2nd Ave, Suite 900, Miami, FL 33131.

WHY WORK WITH US?

EveryMundo believes strongly that our culture and values enable us to perform at the highest level for our airlines. 

• Teamwork, Empowerment, Execution, Communication, Learning, Diversity, Change are our Company core values.

This culture and system of values serves us internally while also guiding our interactions and decisions regarding our customers. It is important to us that our culture and values are represented in our strategies, our output, and our communications. We invite our customers to collaborate with us in the spirit of these values.