Title: Product Owner Company: Everest Insurance Company Job Category: Claims Job Description: Everest is a leading global reinsurance and insurance organization with extensive product and distribution capabilities, a strong balance sheet and an innovative culture. Throughout our history, Everest has maintained its discipline and focus on creating long term value through underwriting excellence and strong risk and capital management. At Everest, we believe that our future is determined by the actions we take today. Actions that go beyond business strategy and encompass the values important to our employees and the communities in which we operate. Everest’s value commitments include: providing an inclusive work environment that offers employees the opportunity to further their development, supporting our communities through the donation of time and financial resources, maintaining our integrity across all aspects of the group, and being an industry innovator to solve global complex risks. This Product Owner position is an individual contributor role to address Operations and Systems work associated with claims growth, the development and ongoing enhancement of new applications and other various topic areas requiring analysis, documentation and process design. As a member of the Everest Insurance® Claims Operations staff, the Product Owner will be dedicated to supporting the Claims organization, and its various Claims Transformation projects. The Program Owner will report to the Vice President of Claims Operations Essential Job Functions and Scope This position requires a hybrid skillset to successfully perform the essential job functions, which include but are not limited-to: Business process improvement Requirements elicitation, documentation and analysis Data analysis (issue identification, trend analysis, investigatory, forensic) Project and work stream leadership Organizational and meeting facilitation Complex problem-solving involving systems, data issues, process irregularities Product Owner Collaborate with prospective users and clients to understand and anticipate their needs and translate them into product requirements Manage the product backlog and prioritizing them based on changing requirements Oversee all stages of product creation including design and development Develop user stories, prioritize and sequence stories to enhance business value delivered while maintaining a sustainable pace for the team Work with Product Management Team to ensure vision, goals, and objectives are established and achieved Make critical decisions regarding functionality and priority for the team with a focus on delivering value Liaise with the product team and end-users to deliver updates Participate in Scrum meetings and team Agile Ceremonies Process Design Management Analyze workflow and process, complex data and make good decisions that positively impact outcomes. Develop and facilitate the improvement of Claims operational processes throughout the claim lifecycle, including interfaces and interdependencies with underwriting and stakeholders. Identify and drive process improvements across Everest Insurance® Claims platform. System Design and Implementation Provide team leadership, analysis and documentation in support of Claims systems in terms of business strategy, requirements, and acceptance testing. Close alignment with and management of technology resources throughout the process is required. Involvement in post-delivery enhancement also required. Support of design, requirements development, and implementation of technology tools. Qualifications, Education & Experience: Bachelor’s degree or related work experience Certified in Scaled Agile - SAFe® Product Owner (PO/PM) desired but not required Property and casualty insurer and Claims-related experience are desired, but not essential Previous project, program management and/or team leadership desired, but not an absolute prerequisite Knowledge, Skills & Competencies: Experience serving in an analytical role such as business or system analysis Process improvement oriented, ability to drive/manage change Ability to stay focused and deliver end-to-end Leadership, influencing, and multitasking must be strengths Issue resolution, problem solving, and creativity Strong organizational and task completion skills Ability to articulate and clearly communicate complex problems and solutions in a simple and logical manner Excellent work ethic Excellent verbal and written communication and interpersonal skills, as well as a positive attitude Excellent customer service skills, including follow-through on and communication about action items, task completion and/or issues which remain unresolved Ability to work well in a professional, team-oriented environment Excellent critical thinking and communication skills Computer proficiency in Jira and Microsoft Office applications - Word, Excel, PowerPoint, Visio and SharePoint Everest is committed to recruiting and retaining the most talented individuals in the industry. We offer a dynamic work environment and a competitive compensation and benefit package which includes a 401k plan, retirement/savings option, tuition reimbursement, medical, dental, vision, life and group legal plans. Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. All considered applicants must be eligible to work in the U.S. with unexpired, acceptable employment eligibility verification documentation. Our Culture At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion. Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together. All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve. #LI-Hybrid #LI-CK1 Type: Regular Time Type: Full time Primary Location: Warren, NJ Additional Locations: Everest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or creed, sex (including pregnancy), sexual orientation, gender identity or expression, national origin or ancestry, citizenship, genetics, physical or mental disability, age, marital status, civil union status, family or parental status, veteran status, or any other characteristic protected by law. As part of this commitment, Everest will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Everest Benefits at everestbenefits@everestglobal.com. Everest U.S. Privacy Notice | Everest (everestglobal.com) EVEREST is a leading international reinsurance and insurance group with an extensive distribution network that spans five continents. With roots dating back to 1973, Everest has developed a global footprint and deep client relationships that are largely unmatched by its peers. The Company’s principal business strategies seek to leverage its strengths to optimize returns over the underwriting cycle, thereby creating value for its shareholders and business partners.