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Client Service Representative
$41k-51k (estimate)
Full Time 6 Months Ago
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Ethos Veterinary Health is Hiring a Client Service Representative Near Honolulu, HI

Veterinary Emergency Referral Center of Hawaii (VERC) is an advanced 24-hour veterinary emergency and specialty hospital seeking a full-time Client Care Representative. Our dedicated board-certified specialists and highly-trained emergency professionals provide a collaborative approach to veterinary medicine. Supported by our modern, state-of-the-art facility, we offer a full in-house laboratory, ultrasonography, CT, MRI and electrochemotherapy.

At VERC, our mission is to provide the highest standard of emergency and specialty medicine, offering the most comprehensive and progressive patient care on the Hawaiian Islands.

About the Role: 

The Client Care Representative will demonstrate exceptional customer service skills at all times to represent the organization and perform day-to-day operations of the front desk. 

As the Client Care Representative, your responsibilities and duties would include:

  • Welcome our clients in a friendly, helpful, and compassionate manner
  • Prepare and review documents and medical records accurately and completely
  • Educate and advise clients regarding hospital services and practices
  • Process appointments, emergencies, and client requests while ensuring the highest quality of care and satisfaction for our clients at all time.
  • Process admissions and discharges accurately; schedule follow up appointments as necessary
  • Process invoices and payments accurately
  • Update and maintain client/pet records and files in accordance with hospital legal requirements
  • Assist with other administrative duties such as scanning, faxing, emailing, for example

About You:

  • Possess excellent interpersonal skills and are able to develop and maintain positive working relationships with others
  • Have a fundamental knowledge of windows-based computer programs
  • Proven effective communication and the ability to multitask and prioritize
  • Ability to recognize and seek guidance in all client-related cases where protocol does not apply
  • Enjoy providing exceptional customer service

Benefits of Working at Veterinary Emergency Referral Center of Hawaii:

  • Full-time benefits include health with an optional 100% employer paid plan, dental, vision, disability and life insurances, 401(k), Employee Assistance Program, paid time off, and an allotment for uniforms. 

Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.

Job Summary

JOB TYPE

Full Time

SALARY

$41k-51k (estimate)

POST DATE

09/14/2022

EXPIRATION DATE

08/29/2023

WEBSITE

ethosvet.com

HEADQUARTERS

CRESTWOOD, IL

SIZE

500 - 1,000

FOUNDED

2015

REVENUE

<$5M

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About Ethos Veterinary Health

To see our current job openings go to: www.ethosvet.com/careers History Ethos Veterinary Health is the result of the merger of four specialty hospital groups that have worked closely together over the past eight years: IVG Hospitals in New England, Premier Veterinary Group in Chicago, Wheat Ridge Animal Hospital in Denver and Veterinary Specialty Hospital of San Diego. In April 2016, we were pleased to welcome Peak Veterinary Referral Center to our network. Our Mission We provide unsurpassed veterinary health care for patients and their human companions. Our Vision We will create a unique and ...impactful science-focused animal health company with an emphasis on collaboration, evidence-based decision making, a commitment to the veterinary ethos, and cultivation of passion for what we do, which will revolutionize the veterinary industry. More
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The job skills required for Client Service Representative include Customer Service, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

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Promoting and maintain positive customer relations utilizing service excellence techniques.

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Client service representatives are responsible for taking care of users who have a hard time with some business element.

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Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

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Have an understanding and reception to clients' needs and give proactive customer support.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

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Step 3: View the best colleges and universities for Client Service Representative.

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