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Essense of Australia is a dynamic international bridal wholesaler and retailer with key offices in Lenexa, Kansas (US), Perth, Australia and Zug, Switzerland. Our growing organization also operates in the United Kingdom, Europe, Canada, and New Zealand. A global leader in bridal fashion for more than 25 years, Essense continues to build a steady, reliable and exciting presence in the U.S. and across the globe, with our designs sold in more than 1,200 stores and counting. Our success can be attributed to our exquisite gown designs, strong partnerships with our stores and unwavering commitment to our brides.
The Role
We have an exciting opportunity for a bright and service-minded IT Specialist with an agile and solution-focused approach to join our global IT team. The successful candidate will pair their spark, charm, and empathy with a responsive and professional demeanor to offer exceptional customer service to staff within the business. This position reports to the Sr. IT Manager and is part of the team responsible for providing outstanding technical support to the business.
Our ideal candidate will have hands-on help desk or technical user support experience as well as being a team player with a sense of fun. We are looking for someone with a solution-focused approach and the ability to creatively handle both basic and complex user issues. We want someone with the ability to demonstrate sound judgment, use resources wisely, and know when to ask for advice or escalate matters to more senior team members. Our ideal candidate will understand that their priority is to get their colleague up and running quickly. Most importantly, individuals in this role must have a passion for customer service, be driven to attain positive results, and have a team-centered mentality.
What We Expect:
What We Are Looking For:
The ideal candidate will possess at least 1-3 years of general IT support experience. Experience supporting executives is highly preferred. Working closely with the global IT team, the candidate must be able to document and support all work activities and be willing to proactively seek out and present solutions to chronic support issues. Above all the ideal candidate must be approachable, structured in nature, enjoy technology and thrive in a dynamic, team-oriented work environment.
What We Offer
We look forward to welcoming the successful candidate to our fast-growing global team! In return for your skills, we offer you the opportunity to join an international industry leader and be part of a creative and collaborative culture that empowers its people, promotes teamwork and embraces sustainability. We recognize and reward excellence, innovation, and loyalty. Our goal is to offer an inspirational and modern workplace that allows for talented individuals to thrive. As such, we provide competitive salaries and a comprehensive benefits package, with significant opportunity for exceptional team members to grow with us as we continue to expand.
If you have the skills and drive to help us further our growth, please follow the prompts to submit a cover letter, resume, and online application. Please note: We believe cover letters are important to help us understand why you are interested in this position and your unique story and qualifications. If you sincerely desire to work with us, please take this into consideration when submitting your materials.
#LI-Onsite
Other
IT Outsourcing & Consulting
$71k-88k (estimate)
02/04/2023
02/17/2023
essensedesigns.com
Lenexa, KS
200 - 500
IT Outsourcing & Consulting
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