Job Title: Night Stocking Supervisor AKRR Project - $19.00 per hour

Summary Assists the management team in the nighttime oversight of train operations, including train arrival, managing stockers, overseeing onboard reporting, and product control. Ensures accurate inventory is taken nightly onboard the train and correct ordering procedure is followed for all consists.

Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

Human Resource Functions

• Ensures all uniform and grooming standards are met
• Ensures scheduling is adhered to, manages daily changes to ensure coverage
• Works with Project Manager in the opening orientation and training
• Records and communicates any onboard issues from the previous two days
• Oversee closing checklists are complete and accurate for all position
• Ensures all stocking procedure is complete and accurate

• Has good working knowledge of MS Word, Excel
• Assists in processing daily onboard reports
• Has working knowledge of POS System and troubleshooting

Food and Beverage Functions

• Works with Culinary Advisor in initial management of stockers to ensure adherence to schedule
• Assists Culinary Advisor in daily and weekly food ordering

Supervisory Responsibilities

Supervises staff of 3-4 employees in food service. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.

Certificates, Licenses, Registrations

State of Alaska Food Handlers Card; TAP Certification, First Aid and CPR Certifications, and Driver’s License with good driving record

Education and/or Experience

Two years Supervisory experience, two years cash handling and/or data entry experience

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports/orders. Ability to speak effectively before customers.

Other Qualifications

Work long nighttime hours, occasionally on a slow moving

Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; balance while train in motion; talk or hear and taste or smell. The employee is frequently required to stoop. The employee must frequently lift and/or move up to 40 pounds to chest level, and 20 pounds above chest. Specific vision abilities required by this job include close vision, peripheral vision, and depth perception.

Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, heat, motion, cleaning chemicals. The noise level in the work environment is moderately loud.

ESS Support Services
Alaska Regional Office
201 Post Road, Anchorage, AK 99501
800-478-1207, ext 829; jobs@ess-worldwide.comWe are committed to ensuring that our online application process provides an equal employment opportunity to all job seekers. If you require assistance in the application process, please contact us at:
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