Mission Statement

Esperanto Developments is a dynamic hospitality management company which brings success to all its stakeholders.

We achieve this with a diverse and talented team by exceeding expectations of guests, associates and owners.

We bridge the gap between risk and reward providing tools and confidence to take on bigger and bolder opportunities.

We pride ourselves on building strong partnerships never losing sight that profitability begins with people and relationships.

Vision Statement

Esperanto Developments Vision is to be recognized as an innovative market leader changing the hospitality industry. We lead on a path to meaningful growth and make positive impact in the lives of all.

Esperanto Developments, is a leading hotel management company with a premier track record of maximizing profitability and improving asset values for hotel owners. From hotel operations and property management to electronic distribution and interactive marketing, Esperanto Developments, achieves superior operating results through its strong commitment to guests, associates and owners. We seek leaders that have a passion for hospitality and are Compassionate.

The company seeks a Regional Director of Operations to lead the operations at several hotels in West Texas. This role will be based at our Support Offices in Dallas, Texas. This position will require travel in the form of weekly property visits to various properties, and other travel throughout the course of the year related to industry events or conferences.

Given the organization's current and continued growth, we seek a strong operator with a confident and consultative business mindset. The role is ideally suited for an energetic relationship builder who drives results. We are searching for an impact player who can shape talent, enhance team and operational performance and strengthen collaboration while ensuring business objectives are met or exceeded.

Requirements

The Regional Director of Operations will be responsible for the region's overall performance including financial, guest satisfaction, client retention, employment practices and business development objectives. In addition, this role will allocate and direct resources as needed to ensure business plans, corporate initiatives, and cultural perspectives are incorporated in the market.

• Maintains knowledge of operational requirements and business reporting procedures affecting the business and ensures company policies, procedures, and reporting are in compliance throughout the market.
• Understands and drives business metrics and performance measurements to ensure effectiveness, high performance, and compliance within the market.
• Ensures general managers and other assigned support team members understand and meet the expectations of clients, associates, and the company.
• Identifies new business development opportunities in the region and develops strategies to grow the market.
• Maintains regular communication with hotel GM's to determine progress in meeting the essential goals and objectives of staffing and scheduling at their sites.
• Provides strategic and tactical direction and support to dedicated HR and training staff to ensure training programs meet business objectives. Evaluates training program effectiveness in the market and makes adjustments as needed.
• Ensures uniform adherence to programs such as pay, timekeeping, benefits, progressive discipline, rewards, and other policies and procedures.
• Adheres to all franchise procedures and regulations to assures each hotel adheres to standard operating procedures
• Directly involved with Revenue Management, pricing, sales and Marketing of the hotels.
• Authorizes expenditures and monitors cost controls and labors.
• Performs various investigations and/or audits as needed or as recommended by a supervisor or by corporate personnel.
• Other duties as assigned

Qualifications

• Demonstrated success in operations management in a complex, fast-moving environment. Hospitality or service industry experience highly preferred.
• Demonstrated experience exercising considerable judgment and discretion in dealing with matters of significance for the company.
• Ability to connect with hourly team members during property visits to ensure training and tools are being provided to ensure the hotels success.
• Previous P&L and income statement responsibility for a multi-unit organization.
• Assist GM with yearly budgets.
• Extensive knowledge in sales, employment practices, and business development.
• Ability to travel up to 70% of the time required.
• Excellent interpersonal, communication, and vendor management skills.
• Ability to define problems collect data establish facts and draw valid conclusion
• Ability to read, analyze, and interpret complex documents including financial reports.
• Build morale and group commitments to goals and objectives.
• Bachelor's degree from a four-year college or university, MBA, or Master's degree preferred.

• Must be available, weekends,

Esperanto Developments has a strong commitment to their employees, guests and investors. We offer a competitive compensation and benefits package and a unique culture including a proactive work environment that fosters high visibility and career progression.

Esperanto Developments LLC., is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Esperanto Developments policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance.