QA Engineer 

Professional Services

Boston, MA

Escher Group
Escher is transforming postal and courier operations worldwide, enabling posts to engage today’s digitally savvy customers across all points of engagement. With Escher’s unique, purpose-built customer engagement platform, posts drive superior customer experience, with greater speed and better economics. Learn more at www.eschergroup.com.

Position Overview

The QA Engineer is responsible for executing different testing activities from preparation of test cases using user stories, use cases or requirement to testing execution until the completion of deliverables to customer as part of a scrum or development team. The QA Engineer should be able to work independently for small to mid-size projects and with moderate complexity.

Duties and Responsibilities

• Analyze and review user stories, use cases or requirement for testing to provide timely and meaningful feedback as applicable
• Develop and maintain comprehensive and concise test cases (e.g. functional, integration, end-to-end) based on user stories, use cases or requirements
• Update of test cases for any review feedback from QA peer-review, senior or lead
• Perform testing based on test cases and update test results
• Perform regression testing when defects are resolved
• Report/Log defects found with accuracy and supported information (steps, condition, screenshots, etc)
• Track testing progress for status updates/reporting to lead or team
• Installation of testing environment
• Apply established quality assurance process, procedures, and best practices
• Troubleshoot and reproduce support cases with ability to provide emphasis on critical defects that required to fix or immediate attention
• Reporting to QA lead with regular updates on status, challenges, and concerns in testing
• Work independently for small or mid-size projects and moderate complexity
• Work with scrum team
• Perform other ad-hoc duties as and when necessary

Qualifications

• 4 years of experience as a Software QA or tester
• Degree in Computer Science, Engineering, or a related subject
• Knowledge of Agile testing methodologies and best practices
• Experience in testing large scale enterprise products and platforms
• Solid experience in analyzing and reviewing user stories, use cases or requirements
• Solid experience in preparing testing scenarios and test cases
• Solid experience on executing different types of testing and methodologies (functional, integration, end-to-end, white-box and black-box, etc)
• Knowledge on financial and basic accounting principles
• Ability to work independently for small or mid-size projects with moderate complexity
• Experience in POS and peripheral integrations testing is a plus
• Experience in testing automation is a plus
• Must be able to quickly understand any internal products, applications, and technologies
• Easily to adapt on changing requirements or assignments

Personal Skills

• Team player
• Good attention to details
• Good in analytical, troubleshooting, problem-solving skills
• Good in written and verbal communication skills
• Quick to learn and understand internal products, applications, and technologies
• Self-thought and driven to learn and acquire new skills
• Proactive to seek quality improvements in any testing practices and procedures

Technical Skills

• Familiar in different Windows operating system platform (Windows 10, Windows Servers 2016, etc) including windows commands, tools, etc
• Familiar on using Microsoft Word and Excel
• Device literacy across apple and android technologies
• Experience on some of the development and testing tools/applications:
  • Virtual Environments (e.g. VMWare)
  • Project Management and Tracking Tools (e.g. JIRA)
  • Test Management Tools (e.g. Xray, ALM)
  • Source Control (e.g. BitBucket)
  • Build Integration (e.g. Bamboo)
• Webservice testing and related tools (e.g. SOAP UI) is a plus
• Experience in Testing automation and programming/scripting skills (Selenium, Winapp driver, Python, etc) is a plus

Other

• Must be US citizen or have a green card
• Must be able to pass security clearance requirements as a government contractor

Why Join Escher?Do you want to join a team that is enhancing the customer experience for over 1 billion people and digitally transforming postal operations on a global scale? Our customers are among the largest postal operators and couriers on the planet and our purpose built-customer engagement platform is helping them to profitably engage customers anywhere, anytime.

At Escher, you’ll be part of a global team with employees on four continents supporting customers from across 35 countries. Here, people truly are our greatest strength, and we mean it. At Escher, you’ll have the support of an experienced leadership team and a group of dedicated employees that have been helping postal operators redefine customer engagement for over 25 years.

What We Have to Offer

Escher offers a competitive compensation package, health benefits and training allowance. Most importantly, a career at Escher is one that is both rich and rewarding with many opportunities and room for growth. This is truly a unique opportunity to be part of an exceptional team, helping to transform some of the biggest organizations in the world, and influencing the future of postal operations. If you’re up for the challenge, we want to hear from you!

Escher is an equal opportunity employer. We will not discriminate and will take affirmative actions and measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the basis of race, color, gender, national origin, age, religion, creed, disability, veteran’s status, sexual orientation, gender identity or gender expression.