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QUALITY ASSURANCE ANALYST
$98k-122k (estimate)
Full Time 7 Months Ago
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Equus Workforce Solutions is Hiring a QUALITY ASSURANCE ANALYST Near HOUSTON, TX

Our Company

Equus Workforce Solutions

Overview

The Quality Assurance Analyst will review case files ensuring state, federal, and overall company compliance with contractual agreements and quality assurance plans. Under the direction of the Quality Assurance Manager, the Quality Assurance Analyst will also be responsible for conducting trainings as well as implementing corrective action plans. Ensures compliance with state, federal, and overall company requirements.

Responsibilities

  • Conducts case file review of all programs (Choices NCP, Choices TANF, SNAP, TAA, WIOA Adult/ DW/Young Adult)
  • Manages surveillance of workforce activities and uses statistical sampling, audit, and observation techniques to evaluate compliance with policies and adherence to contract requirements
  • Assists with creating and updating standard operating procedures
  • Performs monthly center Personal Identifiable Information checks to monitor compliance with Board/Equus policies
  • Provides policy clarification and technical support to center staff
  • Helps with financial audits to include support services and worksite agreement contracts
  • Writes, reviews, and/or updates quality improvement plan items
  • Organizes and participates in Administrative Quality Committee at a minimum of five per year
  • Presents consistent feedback to management regarding areas that need improvement
  • Recommends corrective action in weekly reports to Project Director
  • Follows up on previously implemented corrective action plans
  • Maintains client complaint log and ensure clients are responded to within 24 hours of contact
  • Establishes corrective action plans promptly
  • Travels up to 75% throughout Dallas County

Qualifications

  • Bachelor’s degree in related field; Equivalent combination of acceptable related experience and/or training may be substituted for two years of the education requirement on a year for year basis
  • Minimum three years’ experience in Quality and Project Management as well as conducting quality assurance audits and developing quality improvement action plans
  • Knowledge of the principles, practices, methods, and techniques of Quality Management
  • Strong communication and analytical skills
  • Ability to design and deliver presentations/programs
  • Familiarity with Microsoft Word, Excel, PowerPoint, and Access

About our Line of Business

Equus Workforce Solutions, formerly ResCare Workforce Services, is the nation’s leading provider of workforce development services in North America. With a dedicated and passionate team, Equus puts the industry’s best practices to work nationwide by focusing on the development, design, and delivery of demand-driven workforce solutions. Assisting over a million job seekers and thousands of employers annually, Equus Workforce Solutions is the most comprehensive workforce development company in the United States. For more information visit https://equusworks.com.

Additional Job Information

  • Conducts case file review of all programs (Choices NCP, Choices TANF, SNAP, TAA, WIOA Adult/ DW/Young Adult)

Salary Range

USD $43,092.00 - $55,000.00 / Hour

Job Summary

JOB TYPE

Full Time

SALARY

$98k-122k (estimate)

POST DATE

09/28/2022

EXPIRATION DATE

09/13/2023

Show more

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The job skills required for QUALITY ASSURANCE ANALYST include Quality Assurance, Quality Management, Presentation, Project Management, etc. Having related job skills and expertise will give you an advantage when applying to be a QUALITY ASSURANCE ANALYST. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by QUALITY ASSURANCE ANALYST. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for QUALITY ASSURANCE ANALYST positions, which can be used as a reference in future career path planning. As a QUALITY ASSURANCE ANALYST, it can be promoted into senior positions as a Quality Assurance Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary QUALITY ASSURANCE ANALYST. You can explore the career advancement for a QUALITY ASSURANCE ANALYST below and select your interested title to get hiring information.

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If you are interested in becoming a Quality Assurance Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Quality Assurance Analyst for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Quality Assurance Analyst job description and responsibilities

A QA Analyst establishes a process to monitor all the activities and tasks to release high-quality service.

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A quality assurance analyst also assesses a business to determine problems that affect overall quality.

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A quality assurance analyst evaluates products, systems, and software to ensure they are free of defects and meet the quality standards of the organization.

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QA analysts use processes that ensure the quality of the product and service meets the requirements of the product creators, service providers, and customers.

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Quality assurance analysts document the entire quality testing process.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Quality Assurance Analyst jobs

Good quality assurance analysts ensure standards are maintained during production to provide top quality products for consumers, all the time, every time.

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The roles and responsibilities of a Quality Assurance Analyst focus on total quality management.

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Most employers use applications to test products and services, and it is a plus if a quality assurance analyst is familiar with one or several of those applications.

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A good QA analyst must be able to spot trends and tendencies within the data.

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Those who aspire to become a quality assurance analyst should acquire enough experience and expertise in certain field.

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Step 3: View the best colleges and universities for Quality Assurance Analyst.

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