Job Title: Operations Director 

Location: North Scottsdale, AZ (near East Bell Road and the 101) 

Compensation: Dependent on Experience

Employment Type: Full Time with Benefits (Medical, Life, Dental, Vision, 401K, and PTO) 

Schedule: Monday through Friday 8:00 a.m. to 5:00 p.m. No nights, no weekends, and no major holidays! 

Job Description: 

The Operations Director is responsible for evaluating and managing operational functions by taking the initiative to strategize, ensuring financial goals are met, creating a standard of superb customer service, and guiding staff to foster an environment of teamwork and comradery. This position will participate, hands-on, in coordinating patient care as well as work with multiple company divisions to facilitate an exceptional patient experience. 

We are looking for an experienced and motivated leader with 4 years in a management role exhibiting proven skills in project management and building positive relationships with staff and patients. Demonstrating strong discernment and sound decision-making to preemptively resolve a diverse range of obstacles is a must. This role offers a unique opportunity to lead and build up a growing practice with an organization that is innovation-driven and patient-centered. 

Essential Functions: 

• Help oversee day to day administrative and operational functions of the facility

• Responsible for preparing, auditing, and monitoring production statements

• Act as a liaison with physicians, nurses, and other departments to coordinate and implement patient-focused care 

• Collaborate with other divisions of the company as needed 

• Responsible for all aspects of supervision, including interviewing, hiring, training, disciplining, and evaluating staff 

• Navigate the communication and solutions for patient issues and customer service 

• Assimilate medical industry best practices and standards to ensure accordance with the law and investigate opportunities for innovation

• Proactively strategize and take initiative to advance the organization 

Required Qualifications: 

• Bachelors or Masters degree in a Business or Healthcare related field is preferred

• 4 years of relevant management experience 

• Demonstrate leadership through follow-through, detail orientation, logistic design, consistent communication, effective listening, and positive relationships

• Result-driven critical thinking abilities 

• Emotional intelligence

• The candidate should have experience working closely with physicians and an executive team 

• An ownership spirit and sense of personal accountability to deliver individual and team results 

Preferred Qualifications: 

• Experience managing a medical clinic or facility

• Experience in healthcare 

• Knowledge in insurance billing 

• Understanding of HIPAA requirements 

• Aptitude to understand and implement new systems and technology 

• Experience working with third-party vendors for coverages