Description

Summary: 

The Training and Development Specialist will create, develop, implement, and conduct training and development programs for employees.

Essential Responsibilities include but are not limited to:

• Responsible for DSP & QIDP training.
• Supports QMHP training needs.
• Assesses training and development needs through surveys, interviews, focus groups, and communication with managers.
• Creates, organizes, plans, and presents various forms of onboarding, orientation, and skills training for employees.
• Develops unique training programs to fulfill workers’ specific needs to maintain or improve job skills.
• Creates and/or acquires training procedure manuals, guides, and course materials.
• Presents training and development programs using various forms and formats including group discussion, lecture, simulations, and videos.
• Maintains records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Evaluates program effectiveness through assessments, surveys, and feedback.
• Maintains knowledge of the latest trends in training and development.
• Prepares and implements training budget; maintains records and reports of expenses.
• Performs other related duties as required.
• Serve on agency committees as assigned. 
• Other relevant duties as assigned.

SUPERVISORY RESPONSIBILITIES 

No supervisory responsibilities. 

OTHER EXPECTATIONS 

Employees shall respect the diversity of all individuals (e.g., clients, co-workers, stakeholders) and refrain from any form of discrimination and/or harassment based on religious, marital, ethnic, racial, gender, sexual orientation or other differences. 

Employees share the responsibility of creating and maintaining a welcoming and supportive work environment. 

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required of all employees so classified.

Requirements

QUALIFICATIONS 

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

EDUCATION, SKILLS, and/or EXPERIENCE

B.A. in Human Resources or related field, with 7 years of experience providing training for DSPs and QIDPs.

Must be able to provide training at multiple sites and times to ensure all employees will be able to benefit from the trainings,

Must have strong computer skills, such as MS Word, MS Excel, and general database systems.

Must have the demonstrated ability to multi-task and function in a high-paced environment, a positive “can do” attitude, the ability to think creatively, and strong organizational skills required. 

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

While performing the duties of this job, physical requirements may include standing, walking, and sitting; seeing; hearing and listening; clear speech; dexterity and use of hands and fingers. 

WORK ENVIRONMENT 

The work environment described here is representative of what an employee encounters while performing the essential functions of this job. 

The noise level in the work environment is usually low to moderate. The work environment may include any or all of the following: working alone; working with others, verbal contact with others, and face-to-face contact.