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Our mission at Enphase Energy is to advance a sustainable future for all.Today, our intelligent microinverters, which turn sunlight into an affordable, safe, reliable, and scalable source of energy, work with virtually every solar panel made, and when paired with our award-winning smart battery technology, we engineer one of the industry's best-performing clean energy systems. To date, we have installed more than 42 million microinverters on more than 1.9 million homes across 130 countries. Like our customers, our innovative teams are also worldwide, making Enphase Energy a truly global company. We are one of the fastest growing and most dynamic energy companies in the world. Nimble and acutely focused on developing ground-breaking solar energy management technology, each of our teams have a shared goal of creating a carbon-free future.At Enphase we are also committed to diversity and inclusion. Developing cutting edge technology requires a workforce as diverse as the populations we wish to serve. We are a values-driven company that puts people and their power at the center of our shared energy future.
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We are looking for a Senior Operations Analyst to work with the Enphase O&M Marketplace operations team. The Enphase O&M Marketplace connects customers and providers with our own proprietary software platform and operations teams to streamline the O&M and EVSE installation needs of home electrification. We serve a unique blend of three main customer types – homeowner, asset owner and subcontractors. The key to success in this position is an equal passion for delivering on-time work orders on the platform at the highest level of quality, while ensuring that our customers have a world-class experience.
They will be responsible for documenting, monitoring, and performing operational tasks. The candidate must be organized, professional, a team player, and a decisive self-starter. The ideal candidate will not only be able to perform operations tasks, they will also act as a subject matter expert and process owner. They will be active in creating and documenting controlled, repeatable processes to support the Operations team.
The ideal candidate for this role will act as a liaison between operations team member, product manager, support staff and management. They will be defining, implementing, measuring and improving standard work processes that will drive customer experience and performance improvement within Operations Team and on the Product Platform. They will be accountable for influencing business-critical decisions that enable scale and deliver consistent, industry leading, performance within our O&M Operations.
Responsibilities:
Qualification:
Skills:
Travel: Up to 25% travel
Work location: Austin – TX
Full Time
$63k-82k (estimate)
01/19/2023
05/31/2023
enphase.com
Fremont, CA
1,000 - 3,000
The job skills required for Senior Operations Analyst include Account Management, Accountability, Building Relationships, Commitment, Cross-functional Collaboration, Effective Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Senior Operations Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Senior Operations Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Senior Operations Analyst positions, which can be used as a reference in future career path planning. As a Senior Operations Analyst, it can be promoted into senior positions as a Private Label Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Senior Operations Analyst. You can explore the career advancement for a Senior Operations Analyst below and select your interested title to get hiring information.