8 Client Success Representative - Remote (KS, MI, TN, IL, MN & GA) Jobs in Chicago, IL
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Energy Transportation Group is Hiring a Remote Client Success Representative - Remote (KS, MI, TN, IL, MN & GA)
ENERGY Transportation Group is currently seeking to add a Client Success Representative to its growing team. This remote position is available in one of the following states: KS, MN, IL, TN, MI or GA.
As a CSR, you will work closely with our Business Development Managers and Operations Team to help support the day-to-day operations of our customer accounts. The ideal candidate will have experience in servicing customers in a third-party transportation environment.
Responsibilities
- Provide assistance by telephone and email to customers and business partners
- Develop strong relationships with all customers
- Work with customer contacts to understand their shipping needs
- Enter orders into Transportation Management System (TMW)
- Work with the Operations team to ensure shipments are covered with the best practical options
- Schedule loads and communicate any shipment issues to respective parties
- Respond to problems with a sense of urgency and look for ways to improve operational inefficiencies
- Work with Finance Department to ensure all billing is accurate
Requirements
- Demonstrated experience within a 3PL brokerage/transportation environment
- Strong customer service skills and the ability to satisfactorily resolve all issues
- Driven and competitive nature
- Strong problem solving and decision-making abilities
- Quick learner who is successful at multi-tasking
- Ability to thrive under pressure while delivering solutions that exceed customer expectations
About us
At ENERGY, "Driven to be different" is not just a slogan, it is part of our DNA. We stand by our values because they are what unite us. If integrity, passion, reliability, commitment, transparency, ambition, innovation and safety are words that resonate with you, then you are the new teammate we are looking for.
Top reasons to work for ENERGY Transportation Group
- Great work environment in a growing company
- Company that has undergone rapid growth 5 years in a row
- Company certified as a " Top Fleet Employer " by Trucking HR Canada
- Company certified as a ''Great Place to Work®''
- Strong career progression available within the company
- Group insurance - medical and dental
**ENERGY Transportation Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.*
Job Summary
Other
09/27/2022
10/06/2022
energytransportation.com
<25
The job skills required for Client Success Representative - Remote (KS, MI, TN, IL, MN & GA) include Customer Service, Commitment, Problem Solving, Billing, Business Development, Integrity, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Success Representative - Remote (KS, MI, TN, IL, MN & GA). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Success Representative - Remote (KS, MI, TN, IL, MN & GA). Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Client Success Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Success Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Success Representative job description and responsibilities
Client Success Representative look out for their customer’s business and work with them to find solutions to pain points.
03/30/2022: Cedar Falls, IA
Are responsible for creating loyal customers who come back again and again.
03/02/2022: Casper, WY
Establish clear client retention goals.
02/13/2022: Tampa, FL
Process milestones for the clients and employees to work toward.
03/25/2022: Tacoma, WA
Assist customers with setting up and navigating programs or software .
02/17/2022: Rock Hill, SC
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Success Representative jobs
Promote the value of the product.
03/19/2022: Sumter, SC
Upsell services and products with the brand image.
05/01/2022: La Crosse, WI
Listen carefully to stay one step ahead.
03/08/2022: Saint Paul, MN
Promote value through customer experience.
03/13/2022: Galveston, TX
Review customer complaints and concerns and seek to improve the customer experience.
03/02/2022: Sumter, SC
Step 3: View the best colleges and universities for Client Success Representative.
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