POSITION SUMMARY

Are you a BCBA that wants to learn some business development skills? Do you love meeting people and helping a cause that is bigger than you? Our mission is to provide more children and families with access to quality care. Encore Support Services is a growing Applied Behavior Analysis (ABA) health care company seeking a dynamic professional(s) to serve as a Community Engagement & Outreach Specialist. This role is integral to the growth and success of the company. Success will be measured in the advancement of the company’s business priorities. Specifically, this position will be responsible for prospecting, developing, and maintaining excellent relationships with prospective and new customers; and sustaining excellent working relationships with existing customers. The scope of work for this position will include, but not be limited to, interfacing and creating communication channels with public and private clinics, employment and training programs, specialty clinics, school districts, special education attorneys, advocates, hospitals, pediatric and specialty practices, and the greater community.

PRIMARY DUTIES & RESPONSIBILITIES - Essential functions of the position include, but are not limited to, the following:

• Navigate the complexities of home and community-based health services
• Develop and execute business plan priorities
• Cultivate and maintain productive customer relationship
• Work with existing relationships and develop new customer base
• Develop and revise territory plans and maintain strong pipeline management of prospects
• Identify, prioritize, generate, and determine how our organization and other stakeholders can have a mutually beneficial relationship
• Generate strategies that are designed to start conversations with the right potential customers to hand off for contracts or further vetting and closing
• Manage and maximize territory resources effectively
• Manage effective communications and reporting
• Use technology and business intelligence applications essential to the position
• Monitor and track achievements/outcomes for customer contacts and increased revenue
• Conduct outreach in the field with new customers including clinics, hospitals, specialists, community agencies, school districts, special education directors, private schools
• Other job functions to be assigned as determined by organizational needs

Essential Skills:

• Exceptional professional interpersonal, communication, and time management skills
• Ability to manage, coordinate and prioritize tasks to achieve goals and objectives
• Collaborative team member who can both lead and work cooperatively
• Excellent presentation skills – oral and written; active listening
• Ability to navigate numerous decision-makers within myriad types of entities, i.e., physicians, school officials, public and private payors
• Ability to effectively document and communicate contacts, required follow-up and other actions to appropriate Encore Support Services Team Member(s)
• Customer-facing approach; identifying and understanding customers’ needs
• Collaboration, communication, and negotiation skills
• Project management capabilities together with research - organized, research and strategy
• Ability to learn and communicate the Autism Behavior Analysis Therapy (ABA) selling points

Preferred Qualifications:

• Health care industry experience
• Outside sales experience
• Bachelor’s Degree in business
• 3-5 years’ experience in home and community-based organizations
• Proven track record in organizational and time management skills

Required

• BCBA licensure in good standing with the BACB
• Proficient in MS Office Suite
• Valid Driver’s license. Requires travel within designated territories and as determined by the company.

Work Schedule

• Monday to Friday, as needed
• Occasional nights and weekends

Job Type: Part-time

Pay: $80,000.00 - $90,000.00 per year

Schedule:

• Monday to Friday

Experience:

• BCBA: 1 year (Preferred)

License/Certification:

• BCBA License (Required)

Willingness to travel:

• 50% (Required)

Work Location: On the road