FT ADO

State of OK

A tech-enabled, multi-service healthcare organization, EmpowerMe Wellness is on a mission to improve the lives of seniors. We enrich senior living communities nationwide through our fully integrated on-site therapy, diagnostic, pharmacy, and nurse practitioner services. With a team of more than 1,000 clinicians and professionals, we focus on improving wellness and driving positive outcomes from a place of deep compassion and expertise. Headquartered in St. Louis, Missouri, EmpowerMe has a presence in hundreds of communities across the country. You can find out more about us at empowerme.com.

As the Area Director of Operations, reporting directly to the RVP of Operations, you will be responsible for the development and oversight of area-wide patient care and operational support to rehab teams in accordance with Federal, State, and Local regulations. Responsible
for the implementation of company-wide policies, clinical programs, and quality initiatives to optimize each patient’s functional wellbeing and satisfaction.

Essential Duties:

The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Execute strategies for delivering high-quality rehabilitation services that are person-directed and that produce outcomes in line with company goals and objectives
• Assists with the development of new business opportunities, including identifying and developing strategic partnerships with other entities
• Provides leadership for division-wide policy development, evidenced-based practices, and clinical programs that meet the needs of outpatients and long-term care patients, with focus on residents in senior living communities
• Directs and oversees area therapy teams to establish/maintain routine quality improvement efforts and monitoring, including clinical record review, patient satisfaction, and rehab agency survey readiness
• Coordinates strategic planning and implementation of organizational practices within the rehabilitation division
• Collaborates with Senior VP of Operations to develop annual area-wide budgets for individual communities, including visit targets for individual therapists/therapy teams
• Responsible for ensuring therapy staff meets identified productivity expectations and provides strategic guidance on how to accomplish productivity goals
• Sets area quality improvement goals and community development plans in collaboration with Senior VP of Operations
• Assists in recruiting, interviewing, onboarding, and orientation of new team members
• Responsible for supervision, training, coaching, and evaluation of rehab staff
• Provides training to team members and community staff as requested
• Demonstrates competence in regulatory compliance, ensuring each Rehab Agency and therapy location stays in compliance with all regulatory agencies
• Provides leadership in such a manner that represents key servant leadership principles, including effective listening, empathy, awareness, and persuasiveness
• Attends corporate sponsored meetings and training sessions as required
• Actively participates in networking and community-based group(s) that are relevant to company business
• Provides guidance to key leadership of communities and clients serviced by EmpowerMe Rehabilitation regarding the role of rehab as a partner
• Collaborates with Human Resources regarding employee relations and conducts employee discipline sessions as needed
• Remains coachable and demonstrates the ability to effectively help others succeed
• Delivers truthful and unfiltered information to subordinates, supervisors, and company owners
• Ensures that company standards and policies are well-maintained
• Complies with HIPAA & PHI guidelines and protects confidentiality at all times
• Aligns his/herself with the company vision for service quality and value creation
• Ability to travel with overnight stays as needed
• Other duties as assigned

Qualifications, Education, and/or Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required.

• Five (5) years of experience in rehabilitation in senior care communities, with proven leadership and organizational skills
• Ability to travel statewide
• Experience in rehabilitation in senior care communities, with proven leadership and organizational skills
• Applicable State licensure(s) required – license must be in good standing
• In-depth knowledge of Medicare payment systems and EHR/EMR systems
• Exceptional communication and interpersonal skills are required along with the heart and passion to work with older adults
• while providing the best care possible
• Proven experience in staffing, leading, developing, and retaining strong organizational teams
  Superior analytical, project management, and organizational skills
• Must have the ability to remain calm in stressful situations, be flexible, work well with many interruptions, and have exceptional multi-tasking skills
• Passion to achieve results through self-motivation, initiative, and proactive orientation with a sense of professional curiosity, desire to learn new things, and to find/recommend solutions to problems
• Sense of professional curiosity, desire to learn new things, and to find/recommend solutions to problems
• Driven to achieve and exceed goals and have the ability to motivate others to do the same
  Conduct oneself in a professional manner at all times with the ability to effectively perform conflict intervention and resolution
• Respect for the principles of patient rights and confidentiality, knowledgeable in HIPAA & PHI guidelines
• Must possess a solid understanding of Physical, Occupational, and Speech Therapy for seniors, as well as a general knowledge of laws and restrictions regarding Assisted Living, Independent Living, and Memory Care
• Must exhibit and promote a high level of professionalism, customer service, curiosity, and friendliness in all interactions with employees, residents, and visitors throughout the organization

Computer Skills:

Proficiency in Internet browsers (e.g., Explorer, Chrome, Firefox), as well as Microsoft Office programs: Outlook, Excel, Word, and applicable Electronic Medical/Health Records (EMR/EHR) systems.

Physical Demands:

To perform this mission successfully, an individual should possess the physical ability to lift/move 25lbs, maintain a stationary position, move freely, operate equipment, ascend/descend freely, position self to reach equipment above or below normal standing height, and communicate with employees throughout the organization. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; sit; stoop; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

This employer is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the employer will provide reasonable accommodations to qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the employer.