Product Manager | Customer Experience
As a dynamic, fast-growing provider of workers' compensation insurance and services, we are seeking a goal-oriented individual willing to support the digital transformation and innovation of our (insert area) business.
We offer a positive, challenging work environment, combined with an opportunity to build your career as you help us profitably grow our business, in innovative and imaginative ways that are uniquely EMPLOYERS®.
Headquartered in Reno, Nevada, EMPLOYERS attributes its long-standing success to our most valuable resource, our employees. EMPLOYERS is known for the quality service and expertise we provide to our clients, and the exemplary work environment we provide for our employees.
We live and breathe our core values: Integrity, Customer Focus, Collaboration, Initiative, Accountability, Innovation, and Personal Fulfillment. These are the pillars that support how we do business with our clients, and how we treat each other.
At EMPLOYERS, you’ll discover an energetic environment that inspires top achievement. As “America’s small business insurance specialist”, we have the resources, a solid reputation and an expanding nationwide identity to enrich your work/life and enhance your career.
The Product Manager CX Quoting and Agent & Policyholder Self-Service Portal is a tactical hands-on product leader who will deliver the next generation digital strategies, product and service for EMPLOYERS Quoting & Self-Service products that enable best-in-class experiences for our customers and workforce. This Product Manager will work with peers in business operations, customer experience, design, business architecture, product development, engineering, and analytics teams to implement the transformation of how customers buy and self-service insurance products from EMPLOYERS and internal capabilities that enable our employees to serve and delight customers at every touchpoint. #LI-Remote
The CX Quoting and Self-Service Product Manager is a highly effective hands-on and execution focused steward of products and services who will prepare roadmaps, participate in product design, write stories and UAT, conduct backlog grooming, participate in sprint planning, establish monitoring and KPI’s, lead A/B testing, and GTM. This Product Manager is expected to deliver the digital product and business transformations, working with cross-functional functional teams, in support of the greater goals of the organization.
Essential Duties and Responsibilities:
An equivalent combination of education and experience may be substituted for the requirements listed above.
|Pay Range:||$87,000 to $106,500|
The job skills required for Product Manager | Customer Experience include Product Management, Agile, Product Development, Futures, Initiative,and Planning etc. Having related job skills and expertise will give you an advantage when applying to be a Product Manager | Customer Experience. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Product Manager | Customer Experience. Select any job title you are interested in and start to search job requirements.
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