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Patient Access Manager

Las Vegas, NV | Full Time
27 Days Ago

Job Description

About Us

Emerus is the nation’s first and largest operator of small-format hospitals, also known as community or neighborhood hospitals. Emerus’ leading national health system partners include Allegheny Health Network, Ascension, Baptist Health System, Baylor, Scott & White Health, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS and MultiCare. Our state-of-the-art hospitals are fully accredited and provide highly individualized care. From the moment a patient walks through the door, a team of exceptional medical professionals takes charge, treating patients with speed, compassion and expertise. Emerus’ distinctive level of care earned the Guardian of Excellence Award for Superior Patient Experience in six of the past seven years. More information is available at www.emerus.com.

Position Overview

The Patient Access Manager is responsible for leading all daily patient access operations, site-specific oversight of medical records management activities and day-to-day oversight of the dietary function in close collaboration with the registered dietician.

Essential Job Functions

  • Maintain compliance with EMTALA, DNV, HIPAA and all other hospital and government regulations applicable to admissions operations
  • Effectively manage and direct all areas of registration to ensure quality, productivity, and excellent customer service
  • Ensure the accuracy and completeness of daily registrations
  • Compile, analyze, and report data for Patient Access quality measures
  • Ensure collection of payments and cash drawer reconciliation
  • Prepare and make weekly deposits
  • Prepare work schedules and payroll to accommodate budget and allotted FTEs
  • Effectively communicate and maintain working relationship with the registered dietician
  • Oversee day-to-day operations of patient nutrition services in close collaboration with the registered dietician
  • Ensure QA of site-specific medical records and share lessons learned with patient access team members and medical records director/consultant as needed
  • Interview, hire, train, evaluate, and counsel patient access team members
  • Provide continuous training for and communicate changes to existing employees
  • Ensure all personnel policies are followed
  • Work closely and professionally with regional and corporate partners on special projects
  • Provide focused education and training for patient access team members around point of service collections

Other Job Functions

  • Perform patient registration functions when needed to ensure wait times are kept to a minimum and to ensure patient access skills remain sharp
  • Distribute mail appropriately
  • Order office supplies as needed
  • Maintain a clean working environment for the facility; this includes the front desk, restroom, waiting room, break area and patient rooms when assistance is needed by medical staff
  • Notify appropriate contact of any malfunctioning equipment or maintenance needs
  • Perform month-end procedures including but not limited to:  shredding charts, boxing up charts and emptying binders for next month
  • Attend staff meetings or other company sponsored or mandated meetings as required
  • Perform additional duties as assigned

Basic Qualifications

  • Requires a High School Diploma or GED
  • A four-year degree in business or healthcare highly preferred
  • A minimum of five years patient registration and insurance verification experience in a health care setting is required
  • In addition a minimum of two years supervisory experience in health care setting is also required.  However, demonstrated indirect leadership experience may be considered in lieu of this requirement provided it is a direct fit to the role, ie, lead role, project management or other leadership experiences
  • Emergency Department registration experience, strongly preferred
  • Knowledge of various types of insurance plans (PPO, POS, HMO, Medicare, and Medicaid.) and payors, required
  • Basic understanding of medical terminology
  • Knowledge or previous experience using EMR, required
  • Excellent customer service
  • Working knowledge with MS Office (MS Word, Excel, PowerPoint and Outlook), required
  • Position requires fluency in English; written and oral communication

Skills for Patient Access Manager

The job skills required for Patient Access Manager include Customer Service, patient access, Health care, Patient Registration, HIPAA,and Communicates Effectively etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Access Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Access Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Patient Access Manager

The following is the career advancement route for Patient Access Manager positions, which can be used as a reference in future career path planning. As a Patient Access Manager, it can be promoted into senior positions as an Operating Room Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Access Manager. You can explore the career advancement for a Patient Access Manager below and select your interested title to get hiring information.

How to Become a Patient Access Manager

If you are interested in becoming a Patient Access Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Access Manager for your reference.

Step 1 Understand the job description and responsibilities of a Patient Access Manager

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Step 2 Knowing the best tips for becoming a Patient Access Manager can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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Step 3 View the best colleges and universities for Patient Access Manager

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