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Housekeeping Supervisor

Tempe, AZ | Full Time
1 Day Ago

Job Description

Job Summary

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections. Responsible for inspecting Guest Rooms and ensuring they are cleaned up to standards assist Room Attendants as needed provide necessary training. Responsible for assuming all Housekeeping Manager functions in his/her absence.

Responsibilities

QUALIFICATIONS:

  • At least 2 to 3 years of progressive experience in a hotel or a related field required.
  • High School diploma or equivalent required.
  • College course work in related field helpful.
  • Previous supervisory responsibility preferred.

RESPONSIBILITIES:

  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working.
  • Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
  • Inspect staff's work performance within assigned section on a daily basis to assure that standards and productivity levels are being met and maintained.
  • In the absence of the Housekeeping Manager or Assistant Housekeeping Manager inspect all V.I.P. rooms and report their availability to the Front Office.
  • Oversee the organized closing of the floors at the end of the day ensuring the Room Attendants' carts are clean and restocked with linen only.
  • Ensure records of daily assignments are completed signed off on and turned into the Housekeeping Office on time.
  • Maintain key control system.
  • Supervise all staff in Laundry and Housekeeping holding them accountable and responsible for their work performance.
  • Submit proper documentation regarding poor work performance misconduct excessive absenteeism lateness and improper attire.
  • Handle items for 'Lost and Found' according to the standards.
  • Be familiar with all Aimbridge Hospitality policies and House Rules.
  • Ensure that associates are at all times attentive friendly helpful and courteous to all guests managers and other associates.
  • Ensure the overall appearance cleanliness and orderliness of staff.
  • Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift period.
  • Oversee the daily assignment of duties ensuring each Room Attendant and House Attendant carries a work assignment.
  • Monitor cleanliness and orderliness of Room Attendants' carts linen closets control closets stairways and landings.
  • Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager daily.
  • Initiate work orders for repairs and maintenance for doors plumbing heating/air electrical equipment furniture carpets drapes etc. Follow through on each work order until completed.
  • Oversee proper and constructive training of Room Attendants.
  • Motivate coach and counsel staff as necessary.
  • Collect all keys and assignment sheets daily at the end of the shift.
  • Attend meetings as required by Management.
  • Ensure completion of regular maintenance and cleaning projects on a biannual basis.
  • Monitor all V.I.P.'s special guests and requests.
  • Perform any other duties as requested by Management.

Property Details

 

This all-suite hotel offers a complimentary shuttle to Phoenix Sky Harbor Airport. Our hotel is minutes from the Arizona State University (ASU) campus and the shopping and nightlife of Mill Avenue. Relax in our sleek lobby, bar and lounge area with expanded breakfast section.

Guests can wake up in a spacious bedroom and enjoy extra space with a separate living area. The free made-to-order breakfast every morning includes a fresh omelet station and everything you need to get the day started right. Snacks and refreshments are complimentary every night at our Evening Reception.

We are ready to host any event with over 10,000 sq. ft. of indoor and outdoor meeting space. Our Phoenix Ballroom makes an elegant venue for presentations and celebrations for up to 500 guests.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in 49 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Skills for Housekeeping Supervisor

The job skills required for Housekeeping Supervisor include Housekeeping, Laundry, Scheduling, Responsibility, Guest Service,and Retirement Plans etc. Having related job skills and expertise will give you an advantage when applying to be a Housekeeping Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Housekeeping Supervisor. Select any job title you are interested in and start to search job requirements.

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Career Path for Housekeeping Supervisor

The following is the career advancement route for Housekeeping Supervisor positions, which can be used as a reference in future career path planning. As a Housekeeping Supervisor, it can be promoted into senior positions as a Housekeeping Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Housekeeping Supervisor. You can explore the career advancement for a Housekeeping Supervisor below and select your interested title to get hiring information.