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About Eltropy
Eltropy provides AI-powered digital communications software-as-a-service (SaaS) to financial institutions. We’ve bootstrapped our way up to 500 customers, with 250% year-on-year growth. We recently raised $25M for our Series A, and now have over $10B in growth capital backing us.
As a Customer Success Manager, you will help credit unions, community banks and mortgage lenders improve the experience they provide and realize an outstanding return on their Eltropy investment. Personal strengths required for this role include teamwork, empathy, technical curiosity, a quality mindset, and relationship-building throughout a customer’s organization.
ABOUT YOU
RESPONSIBILITIES:
Life at Eltropy
Eltropy is building a world-class sales team in the heart of Utah’s technology hub, Silicon Slopes! We are located at Innovation Pointe, Lehi’s premiere office space neighboring several other proven and aspiring unicorns. Incredible views of the valley, generous amenities, excellent benefits, a winning culture, and wonderful team members. Come build with us!
You’ll love Eltropy because we are passionate about our values and live what we believe. We are driven by our desire to exceed our customers’ expectations and to build a company we can all be proud of. This starts with building amazing teams filled with team members that challenge and support each other every day.
Benefits & Perks
Eltropy is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Full Time
IT Outsourcing & Consulting
$91k-125k (estimate)
11/24/2022
01/07/2023
eltropy.com
MILPITAS, CA
50 - 100
2013
ASHISH GARG
<$5M
IT Outsourcing & Consulting
The following is the career advancement route for Customer Success Manager positions, which can be used as a reference in future career path planning. As a Customer Success Manager, it can be promoted into senior positions as a Customer Success Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Manager. You can explore the career advancement for a Customer Success Manager below and select your interested title to get hiring information.
If you are interested in becoming a Customer Success Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Success Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Success Manager job description and responsibilities
Having a customer success manager overseeing the onboarding process helps with retention.
01/03/2022: Pueblo, CO
Customer success managers should have strong organization and presentation skills, but those things can be taught.
12/19/2021: Modesto, CA
They monitor their customers’ happiness closely so that they are able to offer solutions before problems occur.
02/13/2022: Everett, WA
Take time to understand what each customer needs and help customers take the shortest route possible.
01/23/2022: San Jose, CA
The customer success manager characterizes himself with being organized, presentable and acquiring technical skills.
01/07/2022: Minneapolis, MN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Success Manager jobs
Customer success managers are both salespeople and support professionals.
12/15/2021: Las Cruces, NM
During the operational stage (also known as “Business as usual), Customer Success Managers often provide technical know-how, expertise, and training to customers with the goal making them successful and keeping them satisfied with the business’s products
01/02/2022: Longview, TX
A good Customer Success Manager must have a thirst for knowledge, the ability to learn quickly and easily grasp new software applications.
02/21/2022: Pueblo, CO
Maintain a detailed understanding of products and services, assist customers with questions and suggest the best products for their needs.
12/22/2021: Temple, TX
Customer Success Managers must be strong, natural advocates.
02/15/2022: Clearwater, FL
Step 3: View the best colleges and universities for Customer Success Manager.