5 Desktop Support Analyst Jobs in Doral, FL
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Elite is Hiring a Desktop Support Analyst Near Doral, FL
- Works directly with end users to analyze, troubleshoot and diagnose hardware and software problems
- General Hardware Troubleshooting and Break/Fix repairs of Laptops & Desktops
- Identification, prioritization, resolution/fulfillment of customer incidents
- Coordinates, diagnoses, and troubleshoots incoming customer inquiries
- Provides case status updates
- Implements standard operating procedures and customer service guidelines
- Responds to and completes customer requests for services
- Provides technical support to internal customers
- Supports/troubleshoots network problems
- Install and configure computer systems and applications within the company
- Standby shift
- 3-5 years of proven desk-side support experience working in a fast-paced enterprise environment
- Time-management skills and the ability to establish reasonable and attainable deadlines for resolution. Achieves SLA attainment rate of 90% or above
- Extensive experience working with Windows 7/10 and Mac OS
- Ability to prioritize and manage several milestones and projects efficiently
- Professional written and interpersonal skills are essential when communicating with customers and end users
- Experience installing and configuring computer systems and applications for a large company
- Experience supporting a conference room with familiarity in AV hardware/software
- ServiceNow experience preferred
- Bi-lingual preferred English/Spanish
Job Summary
Full Time
Specialty Trade in Construction
08/27/2022
11/16/2022
LINDEN, MI
50 - 100
2018
$10M - $50M
Specialty Trade in Construction
Related Companies
The job skills required for Desktop Support Analyst include Technical Support, Customer Service, Computer Systems, Desktop Support, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Desktop Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Desktop Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Desktop Support Analyst positions, which can be used as a reference in future career path planning. As a Desktop Support Analyst, it can be promoted into senior positions as a Technical Support Analyst II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Analyst. You can explore the career advancement for a Desktop Support Analyst below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Analyst, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Analyst for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Analyst job description and responsibilities
Provide systems administration, AD administration, exchange server administrator and backup administration.
01/19/2022: Stockton, CA
Create models for system applications and perform upgrades on software and hardware networks to boost optimization.
03/14/2022: Tucson, AZ
They help to resolve technical problems on desktop hardware and applications for all users of technology.
01/26/2022: Portsmouth, NH
Determine, research and resolve file and print server support problems.
02/13/2022: Saint Cloud, MN
Handle preventive maintenance such as checking peripherals, printers, desktops and laptops.
01/25/2022: Santa Ana, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Analyst jobs
Some employers may prefer candidates with professional certification.
02/17/2022: Tulsa, OK
Need some computer knowledge, but not essentially a post-secondary degree.
02/06/2022: Washington, DC
Gain a professional certification.
03/19/2022: Denver, CO
Gain experience with operating systems.
03/09/2022: Bloomington, IN
With customer service, customer support and customer experience training.
02/13/2022: Pine Bluff, AR
Step 3: View the best colleges and universities for Desktop Support Analyst.
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