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New York Sports Club and our family of brands is a long-standing, dynamic fitness club brand with locations in the Northeast, Florida, and Switzerland. We consider ourselves your local neighborhood gym! It is our goal to provide our members with fitness results, positive change and personal connections through innovative programming and knowledgeable staff. Our mission is to “Improve Lives Through Fitness”. Our success comes from continuously modeling and promoting the mission, values, and guiding principles with pride and integrity.
ROLES AND RESPONSIBILITIES
The Front Desk Weekend Lead (Part-Time) position provides a welcoming and safe environment for members and guests during our opening/closing weekend hours through a high level of customer service. This position is a 2 day per week/16 hours a week position working a combination of shifts between Friday, Saturday, and Sunday. This individual will also act as a role model for the Service and Sales Representatives. The Front Desk Weekend Lead will assist the General Manager/Assistant General Manager with retention by focusing on cancel saves and Accounts Receivable (AR) collections. Below is a list of responsibilities that identify success in the role as a Front Desk Weekend Lead, additional duties may be assigned.
CUSTOMER SERVICE
PERFORMANCE MANAGEMENT
EMPLOYEE RECRUITMENT AND DEVELOPMENT
CLUB OPERATIONS
COMMUNICATION
PRODUCT KNOWLEDGE
PROBLEM SOLVING
POSITION REQUIREMENTS & EXPERIENCE
SCHEDULING REQUIREMENTS
Due to the nature of the business, NYSC has specific scheduling guidelines for this position.
Full Time
$44k-58k (estimate)
01/15/2024
05/08/2024