About EliseAI

At EliseAI, our skilled team of engineers, sales and operations talent is building the future of conversational AI. Our state-of-the-art AI platform enables us to automate hundreds of different conversations and the business processes connected to them, making possible a whole new level of customer service. Elise was created using Natural Language Processing and advanced machine learning. Our AI interprets nuanced conversations similar to how a human would. Unlike chatbots, Elise looks beyond keywords to understand the motives and context behind what someone is saying - and then responds in an authentic and intuitive way.

About the role

As a Senior Product Designer, you are responsible for the design of digitally enabled products and services. You will use a broad skill set across interaction and visual design domains to work on holistic design solutions, from early-stage idea generation to detailed designs of features and user stories in a digital product.

You are expected to represent depth in the craft of experience design. You will often be the backbone of your projects from beginning to end. You will plan, prioritize, and deliver experience design activities, in the context of interdisciplinary projects. You will lead client conversations within your domain, providing articulate recommendations and helping guide choices. You will have opportunities to lead projects and contribute to business development.

Responsibilities

• Drive design efforts in complex, multi-partner ecosystems, end to end, from initial concept through shipping and beyond
• Champion visual frameworks – like design systems, journey maps, ecosystem maps – bring clarity to complex challenges in human behaviors, relationships, workflow and processes, and drive decision making
• Drive contribution and alignment from multiple stakeholders, whether clients, third-party or larger ecosystem players
• Build wireframes, prototypes, and visual designs based on this framework
• Utilize experience prototyping techniques, test and validate designs and to convey value propositions
• Outline and showcase details of interaction and motion design
• Work with product managers to define requirements and translate them to designs
• Partner with our UX research team to better understand the needs of our customers.
• Partner closely with engineers to understand technology capabilities, build your outstanding designs, and achieve a high quality shipped product
• Ship, measure, and improve your designs based on quantitative and qualitative feedback

Requirements

• 5 years of professional UX design experience
• Deep knowledge and track record of building products for mobile and desktop
• Highly developed design skills, demonstrated in your portfolio of recent work
• Confident in showcasing designs to multi-disciplinary teams
• Interest in qualitative and quantitative data to ground key design decisions in real data
• Experience collaborating in multifunctional teams
• Proficiency with contemporary design and prototyping tools and methods like Figma
• Passion for creating services that meet people’s functional and emotional needs

Bonus if you have

• A university degree in a relevant design, business, or technology discipline
• Experience working in a variety of organizations (start-up, corporate, agency/consultancy)
• An owner's attitude. You empower engineers to get the fit and finish right, and you translate insights from user studies into meaningful action
• Ability to thrive in a fast paced work environment with the ability to prioritize projects concurrently
• Expertise at developing and conveying ideas clearly in written and visual format - making business concepts and data visually engaging

ApplicationAs part of your application, please include a link or PDF of your portfolio of recent work, highlighting your abilities and experience relevant to the role, with specific examples of how you work, think, collaborate, and contribute to great design outcomes. Please note that we are unable to accept any applications without a portfolio.

Why join

The future of AI means tackling some of the most challenging technological problems industries face. At EliseAI, we’re working to define those problems and build solutions that meet the future demands of businesses and their users.

Benefits

In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:

• Equity in the company in the form of stock options 
• Medical, Dental and Vision premiums covered at 100%
• Fully paid parental leave
• Commuter benefits 
• 401k benefits
• Monthly fitness stipend
• Our brand new Midtown south office with an open floor plan, fully stocked kitchen, and company paid lunch
• Fun company social events through our Elise and the City program
• Unlimited vacation and paid holidays

We'll cover relocation packages from outside of the Greater NYC metro area - we'll make the move exciting, not painful.