Description

Join Elica’s mission and become a part of a team where every day is an opportunity to make a positive impact in your community!

At Elica Health Centers, we share a common goal: provide the best possible patient care to our growing community! Our passion extends throughout Elica, from the exceptional healthcare services we provide to our underserved patients at our Community Health Clinics and state-of-the-art mobile medicine program, Health on Wheels, to our Resource Center where we empower patients and members of the community to connect with resources to help them build healthy and full lives.

We are currently hiring for 3 Community Health Workers to join our growing team!

WHAT YOU'LL DO:

Under the direct supervision of the Enhanced Care Management Team’s Leadership, the Community Health Worker - ECM (CHW-ECM) will be responsible for supporting Members in improving their whole health, through outreach and engagement activities, which are partially field based. The CHW - ECM works closely and collaboratively with the Enhanced Care Management Care Manager team, to ensure high quality and seamless care for Members.

BENEFITS:

Elica is proud to offer an exciting benefits package to qualifying full-time employees which can support your health, your family, and help you plan for the future.

• 403B retirement savings account with up to 4% employer matching contribution and 100% immediate vesting.
• Healthcare: Medical (Kaiser or Western Health Advantage Options), Dental, Vision - Individual and family plans available
• Company funded Health Reimbursement Arrangement (HRA) to help pay for out-of-pocket costs related to medical coverage
• FSA Plans: 2 options for Flexible Spending Accounts - Health Care FSA and Dependent Care FSA
• Company paid basic Life and AD&D Insurance. (supplemental life and AD&D options available)
• Optional Critical Illness, Accident, ID Theft Protection and Pet insurance potions
• Accrued paid time off and paid holidays.
• Employee Assistance Plan with five (5) free counseling visits, financial services, legal services, and a plethora of online resources.
• Tuition Reimbursement program and CME/CEU program.

Learn more about Elica’s services and mission at our website or check us out on Facebook.

Compensation - Dependent Upon Experience

$19.00 - $24.70 an hour

Requirements

Essential Job Functions

• Provide support, empowerment, mentorship, education for patients with health challenges, including substance use and mental health issues.
• Perform telephonic, mail and in-person outreach to lists of Medi-Cal beneficiaries identified due to high utilization of emergency medical care, homelessness status, SMI/SUD, and/or various chronic conditions.
• Work collaboratively with identified agency partners to conduct outreach in the community, focusing on those who are most vulnerable.
• Establish and maintain positive, productive working relationships with mental health programs, shelter programs, police (and other local officials), and providers of community services.
• Assist in obtaining health coverage insurance and housing readiness documentation such as ID, social security card and income verification including coordination of transportation to appointments as necessary.
• Work in various environments, including shelters, street outreach, home visits, homeless encampments and community clinics.
• Maintains clients’ confidentiality and strict adherence to confidentiality requirements.
• Work with internal and external navigators from other agencies to ensure coordinated outreach approaches.
• Work with a team of Health Navigators to confirm health coverage and ensure comprehensive health services, nutrition programs and other community resources.
• Maintain complete and timely client records, daily activity logs, mileage logs, and other reports as directed.
• Attend team meetings, case conferences, training workshops and community meetings as needed.
• Other duties as assigned.

Qualifications, Experience and Essential Skills: Education and Experience

• High School Diploma or equivalent required, Associates degree or higher (preferred);
• Community Health Worker certificate or minimum 12 months of work experience in a similar role;
• Experience in outreach and inter-agency referral services preferred;
• Experience with Electronic Medical Records (EMR), EPIC preferred;
• Knowledge of Sacramento and Yolo County Community Resources strongly preferred;
• Knowledge of basic medical terminology;
• Strong understanding of HIPAA;
• Knowledge of Microsoft Office and Google Suite;
• Current BLS and First Aid certification required;
• Bilingual/Multilingual in English and Spanish, Farsi, Dari, Russian, Arabic, Hmong,
• Vietnamese, Korean, Chinese, and/or American Sign Language highly preferred.

Essential Skills/Abilities

• Possess strong organizational skills;
• Reliable form of transportation with clean driving record;
• Must demonstrate a high level of verbal, writing and listening skills;
• Ability to coordinate between various data sources and data entry systems;
• Ability to work outside of the office up to 6 hours per day for 2 or more days a week, year round (not work from home);
• Ability to work appropriately and effectively within a variety of communities with varying populations, possessing strong interpersonal skills;
• Ability to distribute and maintain records and files;
• Ability to operate a computer, laptop, and/or cell phone.

Physical Requirements and Work Environment

The work environment is characteristic of the healthcare facility environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to handle or lift. The employee is also required to stand; walk; and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus. The employee must also possess hearing and speech to communicate in person and over the phone. The noise level in the work environment is usually quiet to moderately loud; incumbent must be able to focus in an environment with many distractions.

The employee may be in contact with individuals and families in crisis who may be ill, using substances and/or not attentive to personal health and safety for themselves or their homes. The employee may experience a number of unpleasant sensory demands associated with the client’s use of alcohol and drugs, and the lack of personal care. The employee may also be exposed to bodily fluids (blood, urine) and hazardous chemicals. The employee must be ready to respond quickly and effectively to many types of situations, including crisis situations and potentially hostile situations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Requirements

Must have a current and valid California driver’s license, own a dependable automobile, and the ability to provide proof of personal auto insurance on the vehicle driven during working hours.