Guest Relations

The role of Guest Relations will assist in the efficient day-to-day operations for our long-term care facility, monitoring activities, and troubleshooting issues as they occur.

Duties Include

• Welcome new Residents & their families to ensure a smooth, hassle-free move.

• Ensure rooms are clean & ready before welcoming new Residents.

• Introduce new Residents & their families to live in our "Home" and show them around the Facility.

• Coordinate between new residents & unit managers to ensure their quick evaluation upon arrival.

• Follow up with new residents within three days of arrival.

• Make at least three round per day on every floor to discuss Residents' needs and concerns.

• Maintain a daily log with questions, concerns, and issues raised; and any follow-up steps are taken.

• Submits Daily logs to the Facility Administrator.

• Assists Residents with the discharge process & follows up the next day.

• Help where help is needed, be a team player and assist in any problem area.

Elevate Care is a fully integrated post-acute care consortium offering 24-hour skilled nursing care, short-term rehabilitation, post-hospital recovery and many more clinical specialized programs. We not only provide the highest quality of care, we take it to the next level. Elevate Care is well known for our commitment to our employees, offering outstanding ongoing training and development, career advancement opportunities, competitive pay rates, generous compensation packages, and much more.

Elevate Care is an Equal Opportunity Employer