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Housekeeping Supervisor/Inspector

Taos, NM | Full Time
8 Days Ago

Job Description

Description

WORK, PLAY & ENJOY LIFE WITH HERITAGE$300 SIGNING BONUS | $150 Referral BonusWe offer a work environment that is focused on the employee experience, extremely flexible work schedules and benefits that are unmatched in the industry; including generous discounts on hotel room rates and food at all of our restaurants in the portfolio across the state of New Mexico!
Full-time Hourly Position starting at $16.00 hourly DOE plus benefits.Located in Taos, NM. Working out of our El Monte Sagrado.


Position Purpose: The Housekeeping Supervisor/Inspector will under the direction of the Regional Housekeeping Manager, maintain the quality and cleanliness of the property. The Housekeeping Supervisor/Inspector is an essential support to Heritage Hotels & Resorts in creating unforgettable experiences for guests.


Supervisory Responsibilities: Housekeeping team members at designated property on shift


Essential Duties and Functions/Responsibilities/Tasks:

  • Work under direction of the Regional Housekeeping Manager.
  • Maintain a positive and professional approach with employees, coworkers, and guests.
  • Set goals for performance that coincide with Heritage's plans and vision.
  • Ensure compliance with safety, legal, operations, labor, and the Heritage brand
  • product and regulations policies.
  • Direct team members toward accomplishing daily goals and ensuring that all hotel and resort accommodations are fully cleaned by the standard check-in time of 4:00PM.
  • Obtains list of vacant rooms which need to be cleaned immediately and list of prospective check outs in order to prepare work assignments.
  • Assigns workers their duties, and inspects work for conformance to prescribed standards of cleanliness.
  • Report, as directed, any observed deviations to established standards.
  • Advises manager or desk clerk of rooms ready for occupancy.
  • Assign, train, mentor and direct team members to carry out exceptional guest experiences and foster a clean environment for guest and employees to feel engaged and valued.
  • Maintain guest rooms and public areas in a clean, comfortable and saleable condition, including front of house areas.
  • Enforces standard procedures for the acceptance, security, and return on customer lost and found items.
  • Resourcefully solve any issues that arise and seize control of any problematic situation.
  • Review occupancy levels and event levels to staff team member labor accordingly.
  • Prepare and initiate on-going correct cleaning of carpets, drapes, windows and upholstery.
  • Follow all safety and health regulations including Personal Protective Equipment (PPE) protocol policies.
  • Other duties as assigned consistent with the functions of this position as needed at any of the properties.

Requirements


  • Ability and willingness to work flexible hours including weekends, holidays and late nights.
  • Ability to work on your feet for eight hours or more.
  • Must be able to lift/push/reach for/carry 40 pounds frequently.
  • Excellent verbal communication and ability to multitask.
  • 1-2 years or equivalent combination of education and experience; housekeeping or hospitality experience preferred.
  • High school diploma or equivalent experience/training, associate’s degree in Management or Hospitality Preferred.

NM Safe Certified Hotelier, Inspiring Our Communities, & Celebrating Local Artisans.

Heritage Hotels & Resorts Inc. is an Equal Opportunity Employer.

Company Overview

  • Website elmontesagrado.com
  • Headquarters RANCHITO, NM
  • Size 50 - 100
  • Founded 2004
  • Type
  • CEO TOM WORRELL
  • Revenue $5M - $10M
  • Industry Hospitality & Leisure
  • About el monte sagrado