Eiden Systems Corporation is looking for a Senior System Administrator to join our team. The Senior System Administrator will support cloud hosted collaborative communication tool environments (e.g., Microsoft Teams in DOD M365 and Zoom for Government) integrating across multiple applications, capabilities, and environments for over 30,000 end users. The support will include:

• Resolving user issues related to Teams or Zoom client software installation and user profile configuration
• Supporting deployment and sustainment of Teams Audio Conferencing capability
• Implementing and integrating new features, applications, and functionality in Teams and across the M365 environment
• Troubleshooting issues and outages and contacting vendors to open support cases
• Implementing changes to resolve issues and increase security posture
• Recommending changes to improve functionality and assisting with system imaging as needed
• Configure, manage, and monitor user and administrator M365 licenses, profiles, and settings
• Support documentation, training, and administration of collaboration tools
• Coordinate, support, and provide administrative support for large meetings and conferences

Minimum Qualifications:

• Seven (7) years of progressive experience in the field of Information Processing
• Six (6) years specialized in numerous specialized Information Processing disciplines involving a range of hardware/software solutions
• Four (4) years concentrated, hand-on experience in installing, configuring, maintaining, and resolving issues with various software.
• Must possess a DOD Secret Clearance and be eligible for an IT-I upon assignment
• Must possess active certification meeting the DOD 8570.01 IAT level II, such as Security CE
• Must possess a relevant computing environment certification including: MCSA:WS2012, MCSE:WS2012, MCSA:WS2016, MCSE:WS2016, Microsoft Azure Administrator Associate or higher

Candidate Desired Skills:

• • Four-year experience with Microsoft O365 or Office Communications Server, Microsoft Lync, Microsoft Skype for Business, and/or Microsoft Teams
  • Two-year experience supporting Microsoft Office 365

ESC offers a suite of excellent benefits as well as a challenging and career rewarding experience working with industry recognized leaders and technologies to deliver mission critical systems and services.

Minimum physical demands for on task positions: Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION

Eiden Systems Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by Eiden Systems Corporation, or (c) consistent with Eiden’s legal duty to furnish information. 41 CFR 60-1.35(c)

ESC is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.