We are looking for an experienced sales professional that is passionate about sales, renewals and customer success, and has strong knowledge of the processes and tools used as part of the sales and renewals cycle. You understand the customer engagement lifecycle, processes for managing and closing opportunities, and how to maximize sales tools to gain efficiencies in the sales cycle. You will successfully leverage this experience to drive onboarding and training initiatives, create documentation, provide support to our client success community, and support our organizational tools. 

Ideally, you will have 5 years of experience in support renewals, excellent communication and presentation skills, experience with stakeholder management, the ability to solve complex issues, and a strong desire to work in an evolving environment. Previous experience working in Oracle Service Contracts and Oracle Installed Base is desired. 

The role is highly collaborative and will include partnering with contacts in multiple organizations and lines of business, as well as ongoing engagement with our leadership team and client success community. 

Key Qualifications

• Experience in support renewals 
• Strong understanding of sales processes and tools in practice
• Excellent communication (written and verbal) and presentation skills
• Experience in sales enablement and training 
• Flexibility, agility and problem solving skills to operate in a dynamic environment
• Attention to detail, time management and analytical skills

Key Responsibilities

• Build and maintain the process and sales tools components for new hire onboarding and ongoing sales training.
• Deliver formal and informal training sessions. Coach new hires and existing team members on process and tools best practices. 
• Create and maintain clear and concise process and tools documentation for the organization, including best practices and guidance for complex scenarios.
• Provide process and tools support to the organization.
• Support tools specific to the Client Success organization.

At Oracle, we don’t just value differences—we celebrate them. We’re committed to creating a workplace where all kinds of people work together. We believe innovation starts with diversity and inclusion.

https://www.oracle.com/corporate/careers/culture/diversity.html

#LI-REMOTE