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Business Systems Analyst
EdenRoc Sciences Worcester, MA
$72k-87k (estimate)
Full Time 3 Months Ago
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EdenRoc Sciences is Hiring a Business Systems Analyst Near Worcester, MA

EdenRoc Sciences is a biotechnology company formed to cultivate world-class life sciences start-up companies. EdenRoc specializes in enabling efficient translation of top tier academic and government science into technologies which provide novel and cutting-edge research tools, diagnostics, and pharmaceuticals.

EdenRoc has founded its subsidiaries based on novel science, often in the form of intellectual property licensed from top universities. The subsidiaries operate as autonomous companies with their own leadership and objectives.

Each subsidiary is aided by a small group of personnel at the parent (EdenRoc) level, who support core business functions including IT. This role will support EdenRoc and its subsidiaries with just under 100 employees in 10 states and laboratory locations Worcester, Mass and the central coast of California.

Hybrid role

THIS ROLE REQUIRES A STRONG SALESFORCE ADMINISTRATION FOCUS

IN THIS ROLE, YOU WLL BE SUPPORTING THE INTERNAL BUSINESS APPLICATIONS USED BY EACH COMPANY - MAKE RECOMMENDATIONS FOR STREAMLINING OR REDUCING THE NUMBER OF APPLICATIONS AND SUPPORT CONNECTIVITY BETWEEN APPLICATIONS WHERE IT MAKES SENSE. THIS IS NOT A SOFTWARE DEVELOPMENT ROLE.

The Business Systems Analyst works with the Finance and Operations team to optimize business processes and support the applications used by the corporate finance team and subsidiaries to run their business. As an analyst, you will identify and document business requirements, describe and diagram business processes, and then assist in the formulation, scoping and development of overall technical/business solution. The position requires significant analytical thinking and at times involves being able to take a broader perspective to question and challenge existing ways of doing things to develop the best overall solution. The candidate must have the ability to interact effectively with all business end users, grasp both technical and business needs quickly and possess outstanding verbal, writing, presentation, and flow-charting skills. This position is also responsible for resolving problems and providing end-user support for business software applications.

Essential Job Functions and Responsibilities:

  • Develop an understanding of the business processes, learning their key functions, data needs, and integration points, both technical and organizational.
  • Work with the business users to understand requirements and application functionality/capabilities to identify potential efficiency improvements to existing business processes.
  • Learn the appropriate applications, data, and processes used and supported by the companies.
  • Document business requirements and diagram business processes.
  • Automate existing business and technical tasks, minimizing the number of manual processes.
  • Work with IT team to perform day-to-day administrative functions such as troubleshooting and end-user problem resolution for business operations applications.
  • Hybrid role, 15-25% travel required.

Qualifications:

  • Bachelor's degree required. Degree in Computer Science, Accounting, Business or related field preferred.
  • Salesforce Administration - certification a plus but not required
  • An ideal candidate will have 3-4 years of relevant work experience.
  • Prior experience with business software, CRM or accounting software required.
  • Strong analytical and writing skills.
  • Excellent communication skills, including the ability to explain technical concepts to non-technical people.
  • Ability to work independently and as part of a team
  • Strong customer service skills and quick response time to internal and external requests.
  • Strong, creative problem-solving skills.
  • Microsoft Office – Strong understanding of Word, Excel, and Outlook required.
  • ERP – Experience reporting from and integrating applications with financial packages. Sage Intacct experience a plus.
  • CRM – Experience with integrating data from CRMs into other applications. Salesforce and Shopify experience a plus.

EdenRoc Sciences is an equal opportunity employer – we know that our individual differences make us a stronger team. We care for our employees by offering generous paid time off as well as excellent benefits for employees and their families.

Job Summary

JOB TYPE

Full Time

SALARY

$72k-87k (estimate)

POST DATE

12/02/2022

EXPIRATION DATE

06/07/2023

WEBSITE

edenrocsciences.com

HEADQUARTERS

Birmingham, NJ

SIZE

<25

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