About Us:

EBM Inc, Alliance Maintenance Services, and EBM Management Consulting is a family of companies that believes in bringing family values to work. Not only are our companies family-owned, but we are also women owned and operated since day one. We bring a special touch to all of our clients in the managed services, Staffing, and Direct Hire markets. We believe that our greatest asset has been and will continue to be our employees and the candidates we help find their next great role. We have been in business for over 50 years and look forward to helping those in our communities to find their careers with us.

POSITION DETAILS:

Starting rate: $19.00

POSITION SUMMARY:

The Supervisor will be an active member of the Company’s Operations Team and will actively lead the execution of all defined duties to fulfill the Company’s Values and Mission Statement to achieve the organizational goals and exceptional cleaning standards with an eye for sanitation and health as mandated by the client. This position will be the tactical and strategic driving force to ensure that the company meets its growth objectives through successful mentoring of team members, growth of the current account and increase scope of services to support the brand recognition and loyalty. This individual will drive systems and processes that will lead to higher levels of client and employee satisfaction as well as improving the capabilities of operations through process, project management, and growth.

DUTIES & FUNCTIONS:

• Leads the janitorial services department at their assigned account or accounts.
• Implements established department procedures and programs that meet goals and ensures a clean and safe environment.
• Conducts quality improvement inspections within assigned areas of responsibility to ensure quality and satisfaction levels are meeting and/or exceeding expectations of the client, company, and employees.
• Develops/coaches department associates to ensure fullest potential is reached including understanding client staffing needs as compared to budgeted headcount.
• Maintain performance documents and disciplinary actions.
• Ensures work assignments, daily and weekly work schedules meet department and facility needs.
• Ensures department Training Programs and recertification programs are being conducted within appropriate timeframes.
• Knows all procedures, union agreements, or employee personnel manuals and meets all established agency requirements.
• Ability to establish priorities, work independently, and accomplish objectives without supervision.
• Ability to handle and resolve problems.
• Works in a team environment interacting with a variety of departments.
• Establishes and maintains cooperative working relationships; treats others courteously and with respect.
• Promote a safety first work culture.
• Other duties and projects as assigned.  

QUALIFICATIONS & EDUCATION:

•  High School diploma or GED. Some college preferred.
• Must possess a minimum of 1 year Customer Service.
• Minimum of 1 years management experience.
• Fluent in second language preferred (written and oral)
  • Language preferences will vary based on the market.
• Must have a valid license with a good standing driving record and auto insurance.
• Has knowledge of the use of a personal computer in a Windows environment.
• Has knowledge of Word Processing, Spreadsheets, and other assorted business software.
• Ability to accurately review and process data and attend to detail.
• 3 years of proven housekeeping experience including baseline floor tech experience or education.
• Ability to accurately review and process data and attend to detail.
• Ability to communicate in both written and verbal formats.

EOE STATEMENT:

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.