Come build the next-gen fintech at Early Warning, network operator of Zelle, where we're relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we're only getting started.

With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL - plus a growing presence in San Francisco - we're entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.

People matter to us, so we think our best work is done when we're together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual ("remote") workplace models.

Join us and make your mark on what's next in fintech.

*Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.

Overall Purpose

This position will be accountable for supporting the fact-based assessments of tradeoffs between the experience of consumers and businesses using the network, with the cost and risk associated with that experience. By bringing forth recommendations for modifications across the construct, design, and management of the network, we will demonstrate robust end to end fraud risk management discipline that will help to optimize not only the economics and impact of the network itself, but also ensure continued responsiveness to the target functionality and experience of the network's client base.

Essential Functions

• Work with financial institutions and resellers to understand distinct risk profiles, threat vectors and experiential targets to develop insights, modifications to approach or customer solutions where warranted.
• Create appropriate communications to internal and external stakeholders regarding emerging risks, observed trends and related opportunities
• Develop and deliver compelling insights to be shared with financial institution and internal executives regarding the performance and optimization of the network as it relates to fraud risk management.
• Identify potential points of opportunities in policies, strategies, operational processes, technological construct, or controls that are impacting the experience within the network, cost, and risk of operating the network directly or on behalf of the network's client base.
• Interact directly with financial institution fraud leaders to understand business dynamics driving the need for change.
• Lead and/or support project teams, share insights and use analytics to find new ways to improve the fraud process.
• Create appropriate communications to internal and external stakeholders regarding emerging risks, observed trends and related opportunities.
• Support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data.

Minimum Qualifications

• Education and/or experience typically obtained through the completion of a Bachelor's degree
• Minimum of 6 or more years of related experience with at least 3 years of fraud risk management experience and at least 2 years account management experience
• SQL/SAS competencies or comparable data analytics skills
• Proven track record of converting concepts to analysis for business case development
• Exceptional executive presence, written and verbal communication skills
• Experience with digital banking, payments and/or payment networks
• Experience with financial institutions in fraud risk management
• Background and drug screen

Preferred Qualifications

• SQL/SAS or comparable analytic coding certification
• Quality Control and/or Independent Testing development and management
• Process Design or Process Reengineering certification
• Additional related education and/or experience preferred

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers.
Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Some of the Ways We Prioritize Your Health and Happiness

*Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.

*401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.

*Paid Time Off -Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.

*12 weeks of Paid Parental Leave

*Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tofor the latest. Ourteamcan share more during the interview process!

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.