Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting started. With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington. People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models. Join us and make your mark on what’s next in fintech. *Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position. Overall Summary This position provides world-class administrative support to enable the business to function at optimal levels. Provides senior level administrative support to the executives and members of the senior leadership team, requiring significant latitude of independent judgment and discretion. Essential Functions Provides administrative support to executives and senior leadership, anticipates needs and proactively executes support functions with a high degree of accuracy and efficiency. Manages executive calendars, coordinates travel arrangements, prepares expense reports and reconciles monthly credit card statements. Coordinates high visibility meetings with external and internal constituents requiring high degree of planning and execution. Attends Executive staff meetings, proactively keep leader and team on track. Handles sensitive and confidential material on a regular basis. Utilizes effective judgment in handling executive email, correspondence, calls, and requests; determines need for executive involvement; responds directly or routes to appropriate individual(s) as necessary. Develops and maintains Microsoft Word documents, PowerPoint decks and Excel spreadsheets documents. Takes personal ownership to coordinate projects and interact with and influence others to deliver expected results. Supports the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data. Satellite Offices: Ensure the operational excellence of the office on a day-to-day basis, including ordering office snacks/beverages, managing catering, greeting/assisting guests, office communications, and planning events / team building activities Manage office seating arrangements by partnering with technology to ensure desks are properly set up Manage relationships with current vendors, source new vendors as applicable for all office operations including building management, cleaning, catering, shipping, office supplies, purchasing, installing furniture and equipment and office maintenance Act as culture champion by partnering with leadership to uphold existing company traditions and values and find new ways to create a fun and collaborative office environment. Assist with local office moves, space planning and buildouts Partner with the Workplace Safety Coordinator to ensure all safety measures are implemented and maintained for all return to office procedure related to Covid Take a proactive approach to identifying opportunities and recommending or initiating actions to improve operations or avoid potential challenges. Minimum Requirements High school diploma or GED equivalent. Minimum 5 years related administrative work experience with a minimum of 3 years experience supporting senior level management. Must be highly organized with strong attention to detail. Excellent written and verbal skills, with the ability to effectively edit and proofread. Sound judgment and time management to manager multiple priorities. Advanced proficiency in Microsoft Outlook, Word, and PowerPoint with intermediate Excel skills. Proficient with efficiency tools like WebEx and Microsoft Teams. Strong interpersonal skills and high level of professionalism to interact with all levels of internal and external contacts. Background and drug screen Preferred Bachelor’s degree Five or more years of prior executive assistant experience supporting senior level leaders. Ability to take action and make decisions with little to no direction. Ability to insert oneself appropriately. Proven ability to maintain confidentiality and use appropriate discretion. Ability to coordinate projects requiring cross-functional interactions and influence. Take a proactive approach to identifying opportunities and recommending or initiating actions to improve operations or avoid potential challenges. Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Early Warning Services is an affirmative action and equal opportunity employer. Some of the Ways We Prioritize Your Health and Happiness Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. 12 weeks of Paid Parental Leave Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. *Unlimited Time Off available to regular, full-time exempt roles only. Our team can share more during the interview process! Early Warning Services is an Equal Opportunity employer. All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, religious creed, ethnicity, ancestry, national origin, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, citizenship, ancestry, disability, veteran status, genetic information or any other characteristic protected by law. CURRENT EMPLOYEES: Internal applicants will need to apply for open positions through their Workday account. Click on the "Careers" worklet and complete the internal application. For questions, please contact the recruiter listed on the open position. Early Warning Services® delivers innovative payment and risk solutions to financial institutions nationwide. For over 25 years, Early Warning has been a leader in technology that helps protect and advance the financial system. We serve a diverse network of approximately 2,500 financial institutions, government entities and payment companies. Our product solutions enable real-time funds availability for a variety of payment types through our payments network. We extend careful consideration for each and every application, without regard to race, color, religion, ancestry, national origin, sex (including pregnancy), age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other characteristic protected by law. Equal employment opportunity (EEO) is the law. View supplemental EEO is the law poster. Early Warning has developed and maintains a written AAP and upholds pay transparency nondiscrimination Privacy Notice Effective: December 28, 2022 This privacy notice is intended to inform California residents of the personal information we collect, how it’s used and disclosed, and the rights you have in regard to such information. Click below for the full privacy notice https://www.earlywarning.com/privacy-notice-employment-applicants