We are seeking a proactive E-commerce and Warehouse Operations Coordinator to join our team at UNITED NUDE's Los Angeles office and warehouse. This role is ideal for an enthusiastic individual with a keen interest in the fashion industry and a drive to excel in a dynamic environment. As the E-commerce and Warehouse Operations Coordinator, you will be responsible for:
- Managing the inbound and outbound flow of products, including deliveries and returns.
- Handling the processing and shipping of e-commerce, dropship, and wholesale orders.
- Addressing customer support inquiries promptly and efficiently.
- Supervising inventory management and stockroom supplies.
- Scheduling and overseeing part-time order fulfillment staff.
- Collaborating closely with the E-commerce Manager and Dropship Operations Supervisor.
- Working alongside a small cross-disciplinary team in a fast-paced setting.
- Ensuring optimal warehouse capacity and managing high-volume inventory shipments.
Key Responsibilities:
- Fulfilling online orders by picking and packing products.
- Managing shipping and receiving tasks.
- Conducting thorough quality assessments and addressing product defects.
- Maintaining inventory accuracy through back-stocking and routine organizing.
- Assisting with monthly stocktakes and customer support related to online orders.
- Implementing and refining warehouse processes to improve efficiency.
- Maintaining clean, organized workspaces and ensuring adherence to standard operating procedures.
- Collaborating with team members and suggesting areas for improvement.
Job Details:
- Full-time position at one location (40 hours/week)
- Operation hours: Monday to Friday
- Occasional weekend shifts required for high-volume inventory shipments (at least twice a year).
Requirements
- 1-2 years of experience in B2C order fulfillment and customer service.
- Ability to lift items weighing up to 30lbs for short distances.
- Familiarity with Shopify, dropshipping platforms, and productivity tools like Google Drive and Microsoft Suite.
- Proficiency in organizing data using spreadsheets.
- Available to work occasional weekends as needed for high-volume inventory shipments and peak seasons (min. 2x a year)
Benefits
- Convenient location in Monterey Park with easy access to the 10 freeway.
- Relaxed and inclusive work environment.
- Snacks provided, and dog-friendly office.
- Health insurance and paid time off.
- Staff discounts.