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Dynamic Solutions Technology, LLC , a premier strategic services firm that meets IT and Service needs for commercial and government clients, is seeking a full-time on-site Service Desk Manager . This position is in Washington, DC .
Responsibilities:
The Service Desk Manager role is responsible for managing the Service Desk team and associated workload. The successful candidate improves the productivity of the team by reviewing existing processes to identify and resolve process gaps. Reviews/documents work flows to identify practices that can be simplified as well as recommends new tools/services as required. The Service Desk Manager Expertise in troubleshooting core services such as Windows 10, Microsoft O365 applications, HP MFD printers, desktop applications and manage the PC lifecycle and associated tools for the organization. The manager will work with all levels of the organization and must be comfortable presenting to and communicating with various audiences.
Experience Required:
Qualifications Requirements:
Desired Qualifications
Full Time
$99k-126k (estimate)
04/21/2024
05/07/2024
BRISTOW, VA
25 - 50
2016
WILLIAM HOLMES
<$5M
IT Outsourcing & Consulting