What are the responsibilities and job description for the Shift Leader position at Dunkin' | MCR Donuts?
ZAs a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.
The Shift Leader will be responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.
Benefits of working at our Dunkin’ Restaurants:
- Competitive wages
- Awesome team-oriented environment
- Lots of potential for growth within the company for those who work hard
- Fun energy is created within all our locations
- Flexibility with schedule
- Conveniently located and easy to get to
Benefits we offer;
- 401(k) up to 6% match
- Medical, Dental, & Vision
- Vacation Pay after 1 year
- Major Holidays; time & a half pay
- OT
REQUIREMENTS
- Provide excellent guest satisfaction, service speed, and product quality
- Previous experience working in a cafe or quick service restaurant preferred
- Show passion about results by setting compelling targets and delivering on commitments
- Meet safety and sanitation standards
- Anticipate and understand guests’ needs and exceed their expectations
- Works well in a team environment
We are a locally owned and family run Dunkin’ with over 35 years in the community. The in-store environment is, friendly, fast-paced, high energy, & exciting. Our guests are loyal to the Dunkin’ Brand & our team members love to have fun and are highly motivated. If this sounds like your environment, come join our team today!