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FULL-TIME PATIENT SERVICE REPRESENTATIVE
The Organization:
Founded in 1987, DrSnip® is an outpatient vasectomy clinic that prioritizes quality clinical care and a best-in-class patient experience. Our team is passionate about providing superior service to patients and educating the public about vasectomy. Our mission is to make vasectomy simple, comfortable, and convenient for all.
Job Description Summary:
We are currently seeking a full-time Patient Service Representative II (PSR) to join our growing team. The PSR role is patient-facing and requires excellent communication skills. The PSR is the first point of contact between our patients and our clinic. They are entrusted with answering questions, obtaining insurance data, checking benefits, greeting patients and appointment scheduling. By the end of each phone call, the PSR ensures the patient has all the information required for his appointment, as well as any current policies and procedures in place (i.e., COVID-19 protocols).
Duties include:
Requirements include:
Location: This role will work out of our Seattle office and support Portland and Seattle operations. Hours/schedule: FTregular, non-exempt position. Flexibility to work 4/10 hour shifts M-F; some Saturdays as needed.Salary: $24/hourBenefits: Stipend for medical/dental, 401(k), PTO, professional growth and career development.
Full Time
$42k-56k (estimate)
12/01/2022
01/27/2023
drsnip.com
Seattle, WA
<25
The following is the career advancement route for Patient Services Representative 2 positions, which can be used as a reference in future career path planning. As a Patient Services Representative 2, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative 2. You can explore the career advancement for a Patient Services Representative 2 below and select your interested title to get hiring information.
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The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
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Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
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Some patient services representative roles require additional training.
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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
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