Responsibilities:

• Maintaining confidentiality
• Responsible for supervising reception, administrative and secretarial support staff
• Greets and assists high level personnel and visitors
• Arranges meeting rooms and refreshments
• Provide software application support
• Function as Escrow Officer
• Responsible for personnel and payroll policy administration, enforcement, and compliance
• Monitors exempt and non-exempt associate attendance
• Acts as liaison between associates and Corporate Human Resources
• Responsible for generating or updating personnel information to Corporate Human Resources for all associates
• Participates in investigations, personnel meetings, counseling meetings, performance evaluation meetings, as necessary
• Supervision of messenger, including dispatching messenger daily on short and/or long distance runs
• Responsible for Office Services, including maintaining office equipment; purchasing office supplies. Provides insurance and leasing information. 
• Responsible for Accounts Payable approvals
• Monthly Aged Trial Balance: Supervises, review, disposition and follow up
• Accounts Receivable Aging Report: Supervises, review, clearing of credit balances, write-off of small balances, calls on delinquent accounts, follow-up letters and monthly statements
• Negotiates for Service Contracts and equipment
• Training: assists corporate accounting staff with training of county personnel
• Responsible for customer service complaints from Realtors, lenders, home owners, etc
• Serve as liaison between branch and homebuilder

Experience/Requirements:

• 5 years title industry experience
• 1 year general Human Resources experience
• Demonstrated supervisory skills
• Professional communication skills
• Computer proficiency, general administrative skills and clerical skills
• One year responsible Escrow Closer experience (or two years general escrow experience)
• Capable of processing standard sale, subdivision and loan only escrows without assistance
• Ability to attract and maintain acceptable base of customers
• Ability to prioritize, handling multiple tasks and meeting deadlines
• Ability to resolve escrow problems
• Computer, organizational and math skills
• Notary Public Commission
• Drivers license