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IT Support Manager (remote eligible)
Dollar Tree Chesapeake, VA
$106k-135k (estimate)
Full Time | Retail 2 Weeks Ago
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Dollar Tree is Hiring a Remote IT Support Manager (remote eligible)

Dollar Tree/Family Dollar is seeking an IT candidate with management level experience to provide technical oversight and management to team of Systems Analysts offering (support, administration, maintenance, audit, and enhancement) functions for DT Enterprise software applicationsGet in on this exciting and groundbreaking time at Dollar Tree and Family Dollar as we continue to grow both banners rapidly. We are a Fortune 111 company with over 16,000 stores, 26 distribution centers, and over $29B in sales in North America. Principal Duties and Responsibilities
  • Ensure assigned team meets technical and business SLA’s
  • Ability to mentor and lead associates to become a highly effective IT team.
  • Ensure quarterly SOX audits are completed with no deficiencies.
Required Qualifications
  • Bachelor’s Degree (Business, Information Systems, Computer Science)
  • 6 years of IT Operations experience (support, maintenance, and administration)
  • 1-3 years of managing a team of associates (excellent management skills)
  • Experience with operating systems (i.e. Microsoft and Linux)
  • Experience utilizing ServiceNow and JIRA
  • Experience with performing and leading technology SOX audits
  • Experience with Disaster Recovery.
Desired Qualifications
  • 3 years’ experience in Retail Industry
  • ITIL Certificate
  • 3 years’ experience with Enterprise tools (Exchange/Outlook, Teams, OneDrive, Active Directory, Workspace ONE, Access Control concepts)
• Pay Rate - $140,000- $155,000based on experience bonus RSUs
• The company offers Health, Dental, & Vision, flexible spending account, life and disability insurance benefits, 401k plan, 3 weeks of PTO & 7 paid holidays annually, and an employee stock purchase plan.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$106k-135k (estimate)

POST DATE

11/20/2023

EXPIRATION DATE

12/01/2023

WEBSITE

dollartree.com

HEADQUARTERS

CHESAPEAKE, VA

SIZE

>50,000

FOUNDED

1953

TYPE

Public

CEO

GARY PHILBIN

REVENUE

$10B - $50B

INDUSTRY

Retail

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About Dollar Tree

Dollar Tree owns and operates a chain of 15,370 discount variety stores that sells household products, gifts, toys, books, and stationery items.

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