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Medical Receptionist (Salinas Valley Health Clinics)
Doctors on Duty Salinas, CA
$38k-46k (estimate)
Full Time | Ambulatory Healthcare Services 0 Months Ago
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Doctors on Duty is Hiring a Medical Receptionist (Salinas Valley Health Clinics) Near Salinas, CA

Full time

Monday - Friday

SUMMARY

Under the direct supervision of the Clinic Manager, the person in the position of Medical Receptionist is an important participant in patient satisfaction / patient experience. The Medical Receptionist must provide excellent customer service skills and meet the communication needs of the patients, office staff and medical staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES Includes but not limited to the following:

  • Greets and checks-in patients using the electronic medical record (EMR) system. 
    • Obtains and verifies patient demographics and insurance and enters into EMR. 
    • Verifies demographic information for all patients. 
  • Collects patient co-pays, deductibles and payments for services, strictly following the Office payment policies (the receptionist is responsible for explaining payment policies & collect payment in full at the time of service for self-pay patients).
    • Provides information to patients regarding unpaid balances.
    • Verifies insurance eligibility information for billing department in a timely manner.
    • Receipt all cash received, according to procedures. Reconcile daily batches and receipts per policies and procedures. Advise Office Manager immediately of any variances.
  • Answers in-coming phone calls courteously (by 3rdring), using professional phone etiquette
    • Perform patient calls as requested by Office Manager, Supervisor or Physician.
  1. Retrieve messages left with the answering service or on voicemail periodically throughout the day. 
  • Schedules patient appointments and procedures according to established protocol
  • Copy patient information and forward to requesting party after receiving appropriate consent to release medical records. 
  • Perform clerical duties (e.g., photocopying, typing, emailing, mailing, faxing, etc.) 
  • Scans all patient documentation into patient’s EMR. Ensure that all forms are complete and charges are correct and complete prior to scanning and shredding all original documents. 
  • Covers various front office positions while other Receptionists are out on their break or lunch time
  • Miscellaneous tasks assigned by management should be successfully performed in between time.
  • Maintain clean, neat waiting area. Check waiting room periodically for cleanliness. Stock supplies at front desk and other areas of the office as instructed by Office Manager or supervisor.
  • Perform other related duties as directed or assigned.

EDUCATION and/or EXPERIENCE

The employee performing this position is expected to hold a High school diploma or general education degree (“GED”); and at least three months (preferably six months) related experience (e.g., health care setting, customer service, etc.) and/or training; or equivalent combination of education and experience. The employee performing this position is expected to have some experience with medical terminology and understanding of medical insurance process. S/he must be able to understand or quickly learn about the differences between and among patients with private insurance, Medicare, Workers’ Compensation and self-paying patients, etc.

PREFERRED

Bilingual may be required at certain clinics or during certain shifts.

SUPERVISORY RESPONSIBILITIES 

This job has no supervisory responsibilities.

CONDITION OF EMPLOYMENT:

Due to the state mandate for Healthcare Workers, we will require you to prove that you have received the COVID-19 vaccine or have a valid religious or medical reason not to be vaccinated.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Ambulatory Healthcare Services

SALARY

$38k-46k (estimate)

POST DATE

03/24/2023

EXPIRATION DATE

05/30/2023

WEBSITE

doctorsonduty.com

HEADQUARTERS

MONTEREY, CA

SIZE

200 - 500

TYPE

Private

CEO

MICHAEL K MCMILLAN

REVENUE

$5M - $10M

INDUSTRY

Ambulatory Healthcare Services

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The job skills required for Medical Receptionist (Salinas Valley Health Clinics) include Customer Service, Front Office, Billing, Health Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Medical Receptionist (Salinas Valley Health Clinics). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Medical Receptionist (Salinas Valley Health Clinics). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Medical Receptionist (Salinas Valley Health Clinics) positions, which can be used as a reference in future career path planning. As a Medical Receptionist (Salinas Valley Health Clinics), it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Medical Receptionist (Salinas Valley Health Clinics). You can explore the career advancement for a Medical Receptionist (Salinas Valley Health Clinics) below and select your interested title to get hiring information.

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