Operations Specialist

Overview

We are currently seeking a full time Operations Specialist to work with us in our Military Health Division in Pipersville, PA.

We are health care innovators, problem solvers, and bridge builders for better health. DOCS Health delivers comprehensive direct and on-location comprehensive health services across many sectors. Improving health outcomes for schools, the military, government agencies, correctional facilities and corporations around the world is our mission.  We provide solutions that remove barriers, add value, and provide access to high-quality care. 

Responsibilities

• Assist with developing operational system efficiencies, processes, and policies in support of the organization’s mission by encouraging and using management reporting, information flow and management, business process, and organizational planning.
• Assist functional areas with budget and staff planning to support operational needs.
• Handle research on a variety of topics, including regulations and policies.
• Support the management of client relations and communicate with clients, as needed.
• Work closely with our internal operations team, external clients, and vendors.
• Assist in the development of training programs and protocols.
• Assist regional managers to schedule, execute, and close out events.
• Attend meetings and track outcomes.
• Perform other duties, as assigned.

Schedule

Monday through Friday.

8:30 a.m. - 5:30 p.m.

Qualifications

• Education and experience equivalent to an associate’s degree in health care, business, or related field
• Minimum of one (1) year of experience working in operations
• Must be willing to travel 30-50% of the time
• Able to solve problems by applying advanced knowledge and performing independent research, as applicable.
• Able to pass a National Agency Check (NAC) and obtain a Common Access Card (CAC)
• Able to clear a background check to enter government facilities including, but not limited to, military bases, correctional facilities, and schools
• Knowledge of the Military’s medical policies and procedures – a plus
• Advanced knowledge of Microsoft Office Suite - required
• Exceptional time management and organizational skills
• Able to multitask
• Able to work in a high-energy environment and stand/walk for long periods of time

With over three decades of experience, we are a trusted industry leader. Our experienced team of clinicians and logistics professionals are dedicated, and strive to do the right thing for our partners and their members every time. Because of this commitment, we’ve set a new standard of care delivery through our fixed-clinic, mobile treatment center, telemedicine, and portable deployment models. Join our team, and become a part of a bridge for better health. 

If you are made a conditional offer of employment, you will be required to undergo background check (including criminal record check) and drug screening. We use E-Verify in our hiring process.

DOCS Health is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. DOCS Health will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.