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Customer Service Agent
RemX Tampa, FL
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$43k-57k (estimate)
Full Time 1 Week Ago
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RemX is Hiring a Customer Service Agent Near Tampa, FL

RemX is recruiting for Payment Processor's for a client in Knoxville, TN.
This is a contract opportunity and 100% onsite. Contract is 6 months, could be longer depending on business needs.
In this role you will be responsible for making payments to Insurance Carriers on behalf of Banks for escrow payments on mortgages.
Hours: 8am-5pm, Monday - Friday

Training - 8am-5pm ; 1 week and job shadowing

$17/hr
Key Responsibilities:

  • Maintain a positive, empathetic, and professional attitude toward potential customers at all times.
  • Reach out to potential customers through various channels.
  • Knowledgeable in our products and services.
  • Ensure daily performance goals are met.
  • Keep records of customer interactions, transactions, comments, and complaints.
  • Communicate and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the outbound sales process.
  • Ensure customer satisfaction and provide professional support.

Job Summary

JOB TYPE

Full Time

SALARY

$43k-57k (estimate)

POST DATE

03/15/2024

EXPIRATION DATE

03/28/2024

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The following is the career advancement route for Customer Service Agent positions, which can be used as a reference in future career path planning. As a Customer Service Agent, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Agent. You can explore the career advancement for a Customer Service Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Agent job description and responsibilities

A Customer Service Agent role focuses on providing customer support and service, ensuring optimal services and client satisfaction.

02/02/2022: Lancaster, PA

Customer Service Agent are the front-line support within organizations that sell products and services to consumers and businesses.

01/18/2022: Florence, SC

The duties and responsibilities of the customer service agent hover around building and sustaining strong and profitable business relationship with customers and potential customers.

12/23/2021: Madison, WI

Sometimes, customer service agents get calls that are easy to manage, such as a customer who simply wants to change account details, while other calls may be more challenging.

12/18/2021: Alexandria, LA

Some customer service agent jobs are sales based, meaning the agents are responsible for selling products and services or ensuring that customers continue to purchase products.

01/19/2022: Gary, IN

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Agent jobs

Although the Bureau of Labor Statistics notes that most employers don’t require a college degree for customer service agents, the majority do prefer that candidates have at least a high school diploma or GED.

01/11/2022: Evansville, IN

With customer service, customer support and customer experience, required.

01/09/2022: Youngstown, OH

When hiring for a customer service agent, communication skills are one of the first things that are looked at by the organization.

01/17/2022: Providence, RI

Agents must be trained and mentored to develop a positive approach towards handling customer queries.

01/25/2022: Newark, NJ

A customer service representative must be a good listener.

02/18/2022: Santa Cruz, CA

Step 3: View the best colleges and universities for Customer Service Agent.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College