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4 Passenger Service Agent Jobs in STERLING, VA

STERLING, VA | Part Time
$79k-111k (estimate)
5 Months Ago
Delta AirLines
Sterling, VA | Full Time
$50k-64k (estimate)
5 Days Ago
Swissport International AG
Sterling, VA | Full Time
$81k-114k (estimate)
1 Week Ago
Maximus Global Services
Sterling, VA | Part Time
$56k-73k (estimate)
7 Months Ago
Passenger Service Agent
$79k-111k (estimate)
Part Time | Transportation 5 Months Ago

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dnata is Hiring a Passenger Service Agent Near STERLING, VA


dnata is hiring Part time Passenger Service Agents at IAD Airport!

Pay Rate $18.50/hr

Shift hours available for COPA Account

6:00am-10:00am, 11:00am-3:00pm, 10:00pm-2:00am

Some weekends/holidays required!

* Weekly pay, 401K, paid time off, paid training and company uniforms *

We are “Reconnecting a Better World” through our best-in-class team of dedicated, passionate, and highly trained aviation professionals. We have been awarded “Ground Handler of the Year” for seven consecutive years and are committed to our Vision of being the world’s most admired air services provider. Led from our Global Headquarters in Dubai and with international and domestic operations spanning six continents, our Mission is to deliver the promises our customers make. If you’re looking for a highly rewarding career in aviation services, you’re looking for dnata!

dnata is one of the world’s largest air services providers. Established in 1959, the company ensures the aviation industry operates smoothly and efficiently in 129 airports. Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals.

You Will

As a dnata Passenger Service Agent, you have an essential role of handling administrative procedures for international passengers before and after a flight, including but not limited to:

  • Electronic check-in of passengers for international travel
  • Verification of documents for international and domestic flights
  • Assign passenger seats
  • Ensure correct boarding passes are provided to each passenger for the assigned flight
  • Verify ticket and seat reservations
  • Match manifest to on-board count
  • Announce arrivals and departures as necessary
  • Provide information to passengers/customers as requested
  • Connect/disconnect Jetway/stairs as necessary
  • Assist with baggage tagging and baggage claim reports
  • Maintain current knowledge of all flight times during designated shift
  • Maintain liaison with Airlines, Customer Service Representatives and Ground Handlers
  • Performing other duties as assigned

You Have

  • Possess and maintain a valid state driver's license and other FAA/Airport required identification/seals or authorizations
  • Ability to pass Airport training and SIDA tests
  • Must be available to work flexible hours
  • Possess a high school diploma or GED equivalent
  • Bilingual-Spanish/English
  • Excellent communication,customer service and interpersonal skills
  • Possess basic computer literacy
  • Ability to stand for up to 8 hours, bend, stoop, and walk for extended periods of time
  • Push, pull, lift, and load up to 70 pounds

Job Summary


Part Time




$79k-111k (estimate)







15,000 - 50,000






$3B - $5B



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If you are interested in becoming a Passenger Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Passenger Service Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Passenger Service Agent job description and responsibilities

Airlines also station passenger service agents at each gate before and during boarding.

04/27/2022: Danbury, CT

Passenger service agents need the strength to carry heavy suitcases up onto conveyor belts.

04/17/2022: Richland, WA

Passenger Service Agents work to make sure that everyone who boards an airplane enjoys a smooth flight.

04/09/2022: Greenville, SC

Completes activities, associated paperwork and/or computer entries related to boarding and/or deplaning passengers.

04/28/2022: Cheyenne, WY

Dealing with customers face-to-face and ensuring that passengers reach their destination with satisfaction.

06/07/2022: Lincoln, NE

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Passenger Service Agent jobs

Meet quality standards of service.

06/01/2022: Wilmington, DE

Examine passenger documentation to determine destinations and to assign boarding passes.

05/19/2022: Bradenton, FL

Provide the passengers with ticketing and ensuring the proper handling of their checked luggage.

03/19/2022: Bangor, ME

The agent typically communicates with other personnel via a cell phone or walkie-talkie.

04/13/2022: Spokane, WA

Passenger service agents may also need to be able to assist government agencies with their needs.

06/07/2022: Appleton, WI

Step 3: View the best colleges and universities for Passenger Service Agent.

Butler University
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